Lead Care Coordinator

Job Overview – Lead Care Coordinator
Compensation: $27 – $29/hour
Location: New York, NY
Schedule: Monday to Friday (In-Office)

TAG MedStaffing is hiring a Lead Care Coordinator in New York, NY for our client, overseeing caregiver scheduling, staffing coordination, and daily operations within a home healthcare environment. This role will support scheduling teams, monitor staffing needs, and ensure consistent patient coverage while maintaining compliance with healthcare regulations. The ideal candidate brings strong home care coordination experience, leadership skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities as the Lead Care Coordinator:

• Staffing Coordination: Oversee daily caregiver scheduling activities, monitor open cases, and ensure timely staffing coverage for patient care needs.
• Team Leadership: Provide guidance, support, and direction to scheduling coordinators while promoting accountability and operational efficiency.
• Workflow Management: Monitor scheduling processes, prioritize staffing assignments, and ensure adherence to established procedures and service standards.
• Problem Resolution: Identify staffing gaps, scheduling conflicts, and operational challenges while implementing appropriate solutions or escalating concerns.
• Team Communication: Collaborate with care management teams and scheduling staff to communicate staffing priorities, patient coverage needs, and operational updates.
• Regulatory Compliance: Maintain accurate scheduling records, protect confidential information, and ensure compliance with home care regulations and organizational policies.

Qualifications for the Lead Care Coordinator:

• Experience: 3+ years of experience in home care coordination, caregiver scheduling, or healthcare staffing is required, with lead or senior coordinator experience preferred.
• Industry Knowledge: Strong understanding of home healthcare operations, caregiver scheduling, staffing coordination, and applicable healthcare regulations is required.
• Technical Skills: Proficiency in home care scheduling, electronic visit verification (EVV), or related healthcare management systems is required.
• Skills & Attributes: Strong leadership, organizational, communication, interpersonal, and problem-solving skills with the ability to guide scheduling teams, manage staffing priorities, and maintain productivity in a fast-paced healthcare environment are required.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion.