Lead Caregiver

At Ease Home care
  • Pocatello, Idaho
    12 days ago

    Job Description


    At Ease Home Care

    Schedule: Monday-Friday

    Hours: 8:00 AM - 5:00 PM (Flexibility Required)

    Pay Rate: $22-24/hr DOE


    At Ease Home Care is looking for a compassionate, dependable, and motivated Lead Caregiver to join our growing team. This is more than a caregiving position. It is a leadership role that plays a critical part in supporting our caregivers, serving our clients, and helping our agency continue to grow throughout Idaho and Washington.

    If you are passionate about helping others, enjoy mentoring team members, and are willing to go the extra mile to ensure our clients receive exceptional care, we encourage you to apply!

    What You'll Do

    Leadership & Team Support

    • Serve as a positive role model and leader for caregivers.
    • Provide guidance, coaching, and support to caregivers in the field.
    • Promote accountability, professionalism, and teamwork.
    • Assist leadership with staffing needs and agency initiatives.

    Scheduling & Open Shift Coverage

    • Help fill open shifts throughout the week.
    • Respond to urgent staffing needs and assist with shift coverage.
    • Support retention by helping caregivers feel supported and successful.
    • Be willing to step in when needed to ensure client care needs are met.

    Client Care & Home Visits

    • Conduct caregiver and client home visits.
    • Assist with client intakes and assessments.
    • Support quality assurance and client satisfaction efforts.
    • Address client concerns and communicate updates to leadership.

    Training & Development

    • Assist with caregiver orientation and training.
    • Mentor new caregivers and support ongoing development.
    • Reinforce company policies, procedures, and documentation expectations.

    Marketing & Community Outreach

    • Assist with community outreach and marketing efforts.
    • Help build relationships with referral sources and community partners.
    • Support agency growth and development initiatives.

    Key Skills & Qualifications

    Previous caregiving experience required

    Leadership or supervisory experience preferred

    Strong communication and interpersonal skills

    Excellent problem-solving abilities

    Strong organizational and time-management skills

    Ability to work independently and as part of a team

    Skilled at coaching, mentoring, and supporting others

    Professional, dependable, and accountable

    Comfortable using email, Microsoft Teams, scheduling software, and electronic documentation systems

    Valid driver's license, reliable transportation, and current auto insurance required

    Important Expectations

    This position requires flexibility and a commitment to supporting the agency's needs.

    The Lead Caregiver must:

    • Be willing to travel outside their preferred service area when needed.
    • Be available to assist with staffing challenges and urgent client needs.
    • Occasionally work outside of scheduled hours to support operations and client care.
    • Demonstrate leadership, initiative, and a positive attitude at all times.
    • Represent At Ease Home Care professionally in the community.

    Why This Role Matters

    The Lead Caregiver is one of the most important positions within At Ease Home Care. This individual directly impacts caregiver success, client satisfaction, staffing stability, and agency growth. The right candidate will be a team player, problem solver, mentor, and leader who is committed to helping At Ease Home Care continue providing exceptional care to those we serve.

    Ready to Make a Difference?

    Join a team that values compassion, accountability, teamwork, and excellence in care.

    Benefits

    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Mileage reimbursement

    Numbers & Facts

    LocationPocatello, Idaho

    Skills

    • Coachingunmatched
    • Communication Skillsunmatched
    • Corporate Policiesunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Home Careunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Mentoringunmatched
    • Operational Supportunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Problem Solving Skillsunmatched
    • Quality Assuranceunmatched
    • Recruiting/Staffing Agencyunmatched
    • Reimbursementunmatched
    • Staff Requirementsunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Willing to Travelunmatched

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