Lead Commercial HVAC Service Technician
Morristown/Jefferson City, TN | Take-Home Vehicle + Paid Drive Time + Daily Overtime
If you’re the technician others call when the problem is difficult—and you enjoy helping good technicians become even better—we should talk.
Perfection Group is hiring a Lead Commercial HVAC Service Technician to support commercial and industrial customers throughout Morristown, Jefferson City, and the surrounding East Tennessee market.
This is a hands-on field role for an experienced technician who can independently solve complex equipment problems, build trusted customer relationships, and provide credible technical guidance to other technicians. You’ll continue working directly on equipment while serving as a resource when the team encounters challenging service issues.
What You’ll Get
Competitive hourly pay based on experience
Overtime paid after eight hours worked in a day
Double time for work performed on observed holidays and between midnight and 6:00 a.m.
Paid drive time after the first 30 minutes of your commute each way
Take-home company vehicle with fuel, maintenance, and operating costs paid by Perfection Group
Weekly on-call stipend equal to seven hours of your regular hourly rate when scheduled for rotation
Additional pay for call-outs and qualifying after-hours work
Company-provided major tools, technology, uniforms, and PPE
Safety boot reimbursement
Paid company and manufacturer technical training
Company-paid medical coverage for associate-only plans
Dental and vision coverage
Company-paid life insurance
Company-paid short- and long-term disability coverage
Paid time off and paid parental leave
Floating holiday
401(k) with company match
Annual profit sharing
Employee referral bonus program
Year-round commercial service work
Opportunities to expand your leadership and technical capabilities
The Work
You’ll diagnose, repair, and maintain commercial and industrial HVAC equipment at customer facilities throughout Morristown, Jefferson City, and the surrounding service area.
Depending on the customer and assignment, equipment may include:
Chillers and chilled-water systems
Boilers and hydronic systems
Packaged rooftop units
Split systems and heat pumps
Air-handling and make-up air systems
Commercial refrigeration equipment
Variable-frequency drives
Building automation and HVAC control systems
Your responsibilities will include:
Troubleshooting complex mechanical, electrical, refrigeration, airflow, hydronic, and controls-related problems
Identifying the root cause of equipment failures and developing practical repair solutions
Performing preventive maintenance that improves equipment reliability, efficiency, and service life
Clearly explaining equipment conditions, repair needs, and recommended solutions to customers
Identifying necessary parts and completing repairs according to manufacturer specifications and safe work practices
Providing field support and technical guidance to less-experienced technicians
Helping teammates work through difficult service issues without simply taking over the call
Sharing knowledge, reinforcing safe work practices, and helping strengthen the team’s overall technical capabilities
Maintaining accurate service notes, repair documentation, and follow-up information
Communicating scheduling changes, parts needs, and customer concerns promptly
Coordinating effectively with dispatch, customers, leadership, and other technicians
Participating in a rotating emergency on-call schedule, including nights and weekends
Maintaining an organized company vehicle, tools, inventory, and work area
Participating in company- and manufacturer-provided technical and safety training
What You Bring
Five or more years of commercial or industrial HVAC service experience
Advanced diagnostic and troubleshooting skills
Strong hands-on experience with chillers, boilers, hydronic systems, and HVAC controls
Experience independently managing complex commercial service calls from diagnosis through completion
Strong knowledge of electrical, mechanical, refrigeration, airflow, hydronic, and building-control systems
Ability to read and interpret schematics, wiring diagrams, equipment documentation, and control sequences
Ability to provide patient, practical, and credible technical guidance to other technicians
Clear, professional communication with customers, dispatch, leadership, and teammates
Dependability, sound judgment, and consistent follow-through
Ability to work independently while remaining connected and accountable to the broader team
Commitment to safe, accurate, high-quality work
Universal EPA Section 608 certification
Valid driver’s license and an acceptable driving record
Completion of an HVAC trade-school program, apprenticeship, or equivalent technical training is preferred. Comparable commercial field experience will also be considered.
We do not expect one technician to know every system or have every answer. We are looking for someone with strong commercial HVAC fundamentals, advanced troubleshooting ability, and the judgment to know when to teach, collaborate, research, or ask for additional support.
Why Perfection Group?
We believe skilled technicians should be trusted, supported, equipped, and given opportunities to keep growing.
Perfection Group designs, builds, and improves facility comfort, efficiency, and health for commercial and industrial customers. Our technicians perform meaningful, technically challenging work while building long-term relationships with customers who depend on us to keep their facilities operating.
Our work is guided by four Core Values: Do What’s Right, Work Together, Be Transparent, and Build Loyalty.
If you’re an experienced commercial HVAC technician ready to remain hands-on while taking a leading role in serving customers and developing others, apply today. We’d like to meet you.
Perfection Group is an equal opportunity employer.