Lead Event Registration Solutions Consultant

Title: Lead Event Registration Solutions Consultant

Location: Charlotte, NC

Alternate Locations: Des Moines, IA, St. Louis, MO, Chandler, AZ; or Minneapolis, MN

Duration: 12 months

Work Engagement: W2

Work Schedule: 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

We are seeking a Lead Event Registration Solutions Consultant to serve as the senior event registration technology expert within Wells Fargo Meetings & Events. This role leads the strategy, architecture, and delivery of moderate to complex Cvent registration solutions for enterprise conferences, leadership events, client engagements, and large-scale employee programs.

The consultant will combine advanced Cvent expertise, attendee experience design, and strategic consulting to translate business needs into scalable, compliant, and effective registration solutions. This individual will also establish technical standards, resolve complex issues, and strengthen team capability through coaching and knowledge sharing.

Responsibilities:

• Strategic Consulting and Solution Leadership

• Partner with business leaders, event planners, marketers, and other stakeholders to develop registration strategies aligned with business objectives and attendee needs.

• Translate complex business requirements into scalable registration and attendee-management solutions.

• Advise senior leaders and stakeholders on event technology capabilities, risks, and recommended approaches.

• Lead cross-functional registration initiatives and influence decisions across organizational boundaries.

• Cvent Architecture and Development

• Design, build, and oversee moderate to complex Cvent registration sites and attendee journeys.

• Architect solutions involving multiple attendee audiences, conditional logic, session selection, capacity management, multi-track agendas, approval workflows, segmentation, and role-based registration paths.

• Integrate registration sites with surveys, attendee communications, reporting, and related event technologies.

• Balance attendee experience, operational efficiency, accessibility, and compliance requirements throughout solution design and delivery.

• Governance, Innovation, and Operational Excellence

• Establish registration governance, technical standards, methodologies, quality controls, and development best practices.

• Create enterprise templates, reusable assets, and standardized solutions that improve quality, consistency, and efficiency.

• Evaluate emerging technologies, platform capabilities, and industry practices to identify opportunities for improvement.

• Advance registration processes through automation, standardization, and scalable solution design.

• Technical Escalation and Team Development

• Serve as the highest escalation point for complex registration, attendee-management, reporting, logic, and system-related issues.

• Lead troubleshooting and resolution efforts for advanced Cvent challenges.

• Provide technical coaching and mentorship to registration site builders and event technology professionals.

• Lead advanced Cvent training and knowledge-sharing sessions to strengthen team capability.

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• 10+ years of experience in meetings and events, event technology, digital event solutions, or related business execution roles.

• 7+ years of advanced experience designing and delivering registration solutions within Cvent.

• Demonstrated experience supporting complex enterprise conferences, leadership events, client engagements, or large-scale employee programs.

• Advanced knowledge of registration architecture, attendee experience design, event operations, and registration strategy.

• Experience leading complex cross-functional initiatives and influencing outcomes without direct authority.

• Proven ability to advise senior leaders and translate business requirements into effective technology solutions.

• Strong communication, presentation, consulting, and stakeholder-management skills.

• Deep knowledge of the meetings, conferences, hospitality, and events industry. (preferred)

• Experience with event technology integrations, registration reporting, and attendee analytics. (preferred)

• Knowledge of accessibility standards and inclusive event experiences. (preferred)

• Experience leading process improvement, automation, or organizational change initiatives. (preferred)

• Experience establishing governance frameworks, technical standards, or operating procedures. (preferred)

• Financial Industry Experience (preferred)

• AI Exposure (preferred)