Lead Field Service Technician

NerdsToGo
  • Oxon Hill, Maryland
    30+ days ago

    Job Description

    NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!
    Job Summary
    • The Lead Field Service Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.
    Responsibilities 
    • Onsite computer solutions for Windows-based PCs and Apple computers
    • PC Hardware and software fault isolation and repair
    • Virus protection and Spyware/Adware removal
    • Data recovery and loss prevention
    • Computer security enhancement
    • System repair and upgrades
    • Support creation of home and small business solutions to solve customer short and long term needs
    • Software upgrade and installation
    • Experience in working with non-technical customers and setting them at ease
    • Network installation and maintenance (wired, wireless, LAN, WAN) - Primarily focused on in-home solutions
    Qualifications
    • 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking
    • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
    • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
    • Proficiency with peer-to-peer and client/server network configurations and troubleshooting
    Benefits/Perks
    • Great culture
    • Opportunity to impact Managed Service Provider clientele
    • Access to fully branded Nerd Van
    • Opportunity to be a part of a growing brand!
    Compensation: $40,000.00 - $65,000.00 per year
    Bonus structure is available for high performance #TalkNerdyToMe
    Compensation: $45,000.00 - $60,000.00 per year

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

    Numbers & Facts

    LocationOxon Hill, Maryland

    Skills

    • Androidunmatched
    • Antivirusunmatched
    • Appleunmatched
    • Apple Macsunmatched
    • Apple iPhoneunmatched
    • Business Servicesunmatched
    • Business Solutionsunmatched
    • Communication Skillsunmatched
    • CompTIA Network+unmatched
    • Computer Securityunmatched
    • Computer Servicesunmatched
    • Customer Support/Serviceunmatched
    • Data Recoveryunmatched
    • Desktop Administrationunmatched
    • Electrical Wiringunmatched
    • Hardware Installationunmatched
    • Hardware Repairunmatched
    • Internet Securityunmatched
    • Inventory Managementunmatched
    • Laptop PCunmatched
    • Loss Preventionunmatched
    • MCSE - Microsoft Certified Systems Engineerunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Windows Operating Systemunmatched
    • Network Administration/Managementunmatched
    • Network Configuration Managementunmatched
    • Network Connectivityunmatched
    • On Site Supportunmatched
    • Operating Systemsunmatched
    • PC Hardwareunmatched
    • PC Softwareunmatched
    • Preventative Maintenanceunmatched
    • Printersunmatched
    • Small Businessunmatched
    • Smartphonesunmatched
    • Software Installationunmatched
    • Software Upgradesunmatched
    • Spywareunmatched
    • Systems Administration/Managementunmatched
    • Wide Area Network (WAN)unmatched
    • Wireless LANunmatched

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