We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have a minimum of two years previous experience in a customer service position.
What you'll do
- Arrive ahead of service to manage the day's reservations: confirm bookings, note special occasions and VIPs, and set the floor plan with management
- Run the host stand each service: greet and seat guests, manage the waitlist, and pace seatings to keep the dining room running smoothly
- Handle the book throughout the night, including large parties and last-minute changes
- Train new hosts and set the standard for the rest of the team
- Handle guest concerns at the door with calm and good judgment, and know when to bring in a manager
- Keep the entry and host stand guest-ready, and follow our opening and closing routines
What we're looking for
- At least two years of host, front desk, or guest-facing experience, preferably in fine or upscale dining
- Warm, polished, and genuinely happy to take care of people
- Organized under pressure: you can manage a full book, a line at the door, and a ringing phone without dropping anything
- Reliable and consistent, because the team counts on the host stand being covered
- Clear communication with guests and the team
- Weekend availability required
- Able to stand for a full shift and lift up to 25 lbs
What we offer
- Competitive hourly pay plus tips
- Real leadership experience and room to grow into management
- Paid training
- Health, dental, vision, and life insurance
- Employee dining discount
- Flexible scheduling
Schedule
- Shifts start at 2:00 PM and end between 8:00 and 9:00 PM, depending on the night's reservations
- Weekends required
At The Royal Tern, we've built something worth being part of. Located in the heart of Johns Island, we're a neighborhood restaurant led by Chef Kyle Kryske where the food is made from scratch, the team is tight-knit, and the standards are high. From fresh seafood and steaks to a full raw bar, we take pride in what we do — and we're looking for people who do too.
Salary
Starting at $17.00 per hour
Benefits
Tips, Flexible schedule, Health insurance, Employee discount, Paid training, Dental insurance, Vision insurance, Life insurance
Job Type
Full time
Schedule
Weekend availability, Monday to Friday