Lead, IT Change Manager

Division Summary

Information Technology (IT) is the unified IT organization that supports the vision, values, mission, and goals of the University by providing IT infrastructure, systems, administrative applications, academic resources and related services to faculty, students and staff. Embracing DU’s Impact 2025, the division aligns IT resources with University and unit strategic goals and operational plans, providing service in the spirit of “One DU”.

Position Summary

The Lead Change Management Specialist reports directly to the Assistant Vice Chancellor, IT Budget & Admin Operations. The Change Management office consists of one full time role that directly support IT division communications, IT related trainings and change management aspects of IT PMO led projects on behalf of the IT division.  This position will provide training and communication support along with IT PM specific project tasks to drive change management initiatives. The Lead Change Management Specialist works directly with IT Project Managers and IT leadership including campus-wide stakeholders to effectively manage complex initiatives that cut across many organizational boundaries.

Essential Functions

Change Management

• Serve as primary point of contact for assigned IT PMO led project communication through various channels
• Work closely with project manager and project teams to understand the impact of the changes and develop communication and training plans to support successful adoption of the changes
• Responsible for monitoring and reporting on the progress of change adoption and providing insights and recommendations for improvement
• Collaborate with project teams to identify and mitigate risks and issues related to change adoption

Creating and facilitating training during the project and subsequent hand off for operational support
Training

• Develop end user training materials including powerpoint, mediaspace, knowledge base, quick guide, etc
• Deliver multiple live recurring trainings based on community feedback and priorities

Communications

• Support division wide communications at the direction of the Senior Change Management Specialist or Manager, Change Management

Technology Requests

• Responsible for coordinating the technology solution request intake form
• Responsible for coordinating the technology review request form

Knowledge, Skills, and Abilities

• Excellent critical thinking, interpersonal, organizational, oral, and written communication skills.
• Leadership initiative
• Knowledge of Change Management Principles
• A demonstrated understanding of practical IT project management responsibilities:
  
  • Task management
  • Vendor management
  • Resource management
  • Communications management
  • System documentation
  • User training
  • Escalation of issues
  • Business process analysis.
• Ability to create reports and statistics from various databases using current reporting techniques.
• Ability to work with individuals at a variety of levels within the organization.

Required Qualifications

• Bachelor’s degree
• Minimum 2 years of experience in training
• Minimum 2 years of experience in campus-wide communications

Preferred Qualifications

• MBA or advanced degree(s) desirable
• Willingness to obtain change management certification
• Demonstrated experience in project management in higher education

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate.

Physical Activities

• Ability to work in front of a computer for extended periods of time.
• Occasionally required to move about the office/campus.

Work Schedule
Monday - Friday, 37.5 hours per week.  In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.

Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) October 21, 2026.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 13.

Salary Range:
The salary range for this position is $97,000-$107,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.

All offers of employment are based upon satisfactory completion of a criminal history and National Sex Offender Registry background check.