Perform oil changes and routine maintenance services
Check and top off transmission fluid and other fluid levels
Inspect belts, hoses, filters, and related components
Perform accurate and thorough multi-point inspections
Test systems and components to ensure proper operation
Drive vehicles for testing purposes as needed
Maintain efficiency and accuracy in diagnosing and repairing vehicles
Repair or replace worn parts before breakdown or damage occurs
Use power tools, machine tools, and common hand tools safely and effectively
Lead and supervise multiple Quick Lube technicians on a daily basis
Set clear expectations for productivity, quality, safety, and customer care
Monitor technician efficiency and ensure workflow remains consistent and organized
Perform quality control checks prior to vehicle delivery
Train, mentor, and develop entry-level technicians
Ensure proper completion of MPIs and accurate documentation
Maintain a clean, safe, and organized shop environment
Communicate effectively with Service Advisors and Service Management
Provide performance feedback and assist management with team evaluations
Promote a positive, team-oriented culture built on accountability and professionalism
Maintain a focused, distraction-free work environment
Set and enforce standards regarding appropriate personal cell phone usage while clocked in, ensuring phones are used only for business-related purposes or during designated break periods
Address productivity, safety, or professionalism concerns promptly and consistently
Ford Certification is a plus
Previous Ford dealership experience preferred
Demonstrated leadership or team lead experience strongly preferred
Strong ability to identify vehicle concerns quickly
Knowledge of automotive systems and maintenance procedures
Effective analytical and communication skills
Strong reading, computer, and mathematics skills
Ability to learn new technology and service procedures
Comfortable operating electronic diagnostic equipment
High school diploma or GED required
Technical degree preferred
ASE certifications preferred
Minimum 2 years in a service department environment preferred
Ability to lift 50 pounds and work on your feet for extended periods
Ability to work in a fast-paced environment
Basic computer skills
Positive, professional, team-focused attitude
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability