Lead Mitigation Technician

Job Description

Basic Functions:

• Leads Production on job sites.
• Perform as a technician as work flow dictates.
• Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader
• Participates in on-call rotation

Basic Requirements:

• High School Diploma or equivalent
• Ability to multi-task and prioritize
• Mitigation Technician experience
• Restoration Documentation experience (Dry Logs, Scope sheets)
• Capable of communicating and understanding scope of work
• Dependable transportation
• Smart phone
• Able to climb a ladder.
• Able to lift at least 75 pounds.
• Able to work in confined spaces.
• Able to work around a variety of chemicals without any adverse reaction or sensitivity.
• Follows established safety practices including the proper use of PPE when required.
• Basic technology experience (IE. Computers & Smart phone apps)
• Desire to operate at a high level with accountability that represents an ability to take more responsibility over time.

Evaluated On:

• All work will be performed according to company policies and up to Paul Davis standards
• All work will be performed in accordance with safety regulations to this work
• Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
• Employees will ALWAYS wear a company uniform in good repair when representing this company
• Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
• Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include:

• Responds to and leads emergency losses.
• Performs Emergency Water Extraction and Drying Services.
• Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure).
• Leads Mold Remediation (including demolition and cleaning).
• Performs any and all directives from the ERT Project Manager
• Daily communication with ERT Project Manager on status of the project.
• Performs daily documentation, including but not limited to photos, notes, scope sheets and MICA.
• Ability to start a new loss and relay relevant information to ERT project manager.
• Performs on-call rotation.
• Performs basic truck, equipment and building maintenance.
• Ability to provide direction to others
• Transfer and act on direction from Production Coordinator into physical production
• Work side-by-side with other Mitigation Technicians to deliver a quality service on time
• Communication with property managers/owners
• Collection of field related documentation for emergency services. Including work authorizations, COC's, and program documents.
• Manage good use of company supplies and minimize waste
• Maintain company equipment to ensure longevity
• Accountable to the success of the project including completion of the scope of work and job site cleanliness/ presentation.

High Detail Job Accountabilities:

• Document work completed through photos, job update notes and daily logs.
• Drive company vehicle in safest and most respectful manner possible
• Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)
• Ability to communicate with insurance adjusters and program representatives as needed
• Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
• Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with
• Answer homeowner/ property manager questions as they arise
• Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team
• Holds self and others to completion of daily documentation
• Disassemble and safely store all pieces of demolition that are deemed as "salvageable"
• Complete special assignments as requested by Supervisor
• Participates in emergency services when an "All hands on deck" scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

• A typical shift for this position is 7:30am- 5pm, Monday- Friday.
• However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.

Reward:

• Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year.
• Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

IICRC Certifications for the Mitigation Technician:

• The Mitigation Technician will have the opportunity to obtain the following certifications:

o Water Restoration Technician

o Fire and Smoke Technician

• Other Certifications will be made available as the Mitigation Technician takes on more responsibility.