Lead Operations Representative - 1st Shift

Back to search results Lead Operations Representative - 1st Shift Los Angeles, California Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for handling day-to-day Operations processes and working towards deadlines. Key responsibilities include completing all workflows, providing guidance to other team members, assisting internal business partners, and providing functional expertise. Job expectations include performing routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.Schedule: Friday to Tuesday | 6:15am to 3:15pmResponsibilities:Contributes to overall success of an Operations team as an individual contributorHandles operational activities and queries for either single or multiple Lines of Business across the enterpriseAdheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partnersProvides functional expertise knowledge to projects or initiatives relating to the business unitMaintains internal operational and financial controls and works within the risk appetite of the business unitContinues to review processes to ensure they are efficient and implements process improvement opportunitiesRequired Qualifications:1+ years relatable experience Heavy lifting up to 25 lbsWorkflow management experienceTeam player with ability to multitaskAttention to detailAdapts to change and a quick learnerReceptive to coachingProficient in MS OfficeDesired Qualifications:Prior lockbox experienceProblem-solving skillsAbility to manage competing prioritiesSkills:Active ListeningAdaptabilityAttention to DetailCollaborationData Collection and EntryCritical ThinkingCustomer and Client FocusOral CommunicationsPlanningReportingAccount ManagementConflict ManagementDecision MakingInclusive LeadershipProcess ManagementInternal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.Shift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26037662 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. California pay and benefits information California pay range: $25.00 - $26.52 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve Share: Save job Job saved