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Quality Assurance Technician Jobs in North Carolina

Lead Quality Technician

The HEICO Companies, LLC
  • Raleigh, North Carolina
  • Instant Apply
1 day ago

Job Description

The Lead Quality Technician is responsible for performing testing and supporting data analysis for the assembly and deburr departments. This position requires a champion of documentation who is responsible for clearly communicating results and direction to team members. This position works closely with Engineering, Production, and other manufacturing personnel.

Summary:

The Lead Quality Technician is responsible for performing testing and supporting data analysis for the assembly and deburr departments. This position requires a champion of documentation who is responsible for clearly communicating results and direction to team members. This position works closely with Engineering, Production, and other manufacturing personnel.

Essential Duties & Responsibilities:
  • Strive toward a culture of proactive safety.
  • Manage RMAs, approval, issuing, receiving, tracking, disposition, and replacement.
  • Interact with customer service reps/sales/customers for RMA coordination.
  • Investigate customer complaints and support root cause and corrective activities as needed.
  • Review customer purchase orders, contracts, and related quality requirements.
  • Support Quality Engineering with quality investigations, corrective actions, work instructions, SOPs, and continuous improvement activities.
  • Support MRB activities and dispositions of nonconforming material.
  • Monitor ECN implementation on the production floor, ensuring applicable contract, customer, and quality requirements are understood and followed.
  • Serve as Quality resource for assembly and deburr, addressing quality issues and questions as needed.
  • Support Incoming and Final Inspection personnel by providing technical guidance, training, and mentoring.
  • Interpret blueprints, specifications, routers, and work instructions to support inspection and quality requirements
  • Train operators and inspectors on the use of measuring devices and the completion of inspection documentation.
  • Record, summarize, and report quality data and trends as required.
  • Maintain accurate quality records and documentation in accordance with the Company Quality Management System.
  • Responsible for the cleanliness of his/her own work area and the general housekeeping of the Company.
  • Other duties as assigned.
Requirements:
  • High School Diploma or GED
  • At least 5 years of experience of quality control in a manufacturing environment.
  • Experience with dimensional inspection equipment and tools required; CMM experience preferred.
  • Experience interpreting engineering drawings, specifications, routers, and work instructions.
  • Experience reviewing customer purchase orders, contracts, and quality requirements preferred.
  • Hands-on experience developing manufacturing processes and proven ability to evaluate data.
  • Strong attention to detail and ability to accurately document and track quality information.
  • Ability to manage administrative tasks while working effectively in a production environment.
  • Microsoft Office proficiency (Excel, Teams, Outlook).
Physical Requirements:
  • Ability to stand and walk for extended periods throughout the work shift.
  • Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments.
  • Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation.
  • Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment.
  • Ability to perform repetitive motions involving the hands, wrists, and arms.
  • Ability to visually inspect parts, interpret and read blueprints, technical drawings, work instructions, and use gauges, and measuring devices.
  • Ability to distinguish colors, dimensions, and surface defects when performing quality inspections.
  • Ability to hear and communicate effectively in a manufacturing environment.
  • Ability to safely operate equipment in a fast-paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required.
  • Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures.
  • Ability to maintain regular attendance and work scheduled shifts, including overtime as required.
Work Environment:
  • Manufacturing environment with exposure to moving mechanical equipment.
  • Frequent interaction with machine tools, raw materials, and finished products.
  • Compliance with all company safety p

Numbers & Facts

LocationRaleigh, North Carolina

Skills

  • Administrative Skillsunmatched
  • Blueprintsunmatched
  • Capability Maturity Model (CMM)unmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Contract Requirementsunmatched
  • Corrective Actionunmatched
  • Customer Support/Serviceunmatched
  • Data Analysisunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Engineering Drawingunmatched
  • High School Diplomaunmatched
  • Housekeeping/Cleaningunmatched
  • Illustrating Abilityunmatched
  • Lift/Move 40 Poundsunmatched
  • Loading/Unloadingunmatched
  • Machine Toolunmatched
  • Manufacturingunmatched
  • Manufacturing/Industrial Processesunmatched
  • Mentoringunmatched
  • Metal Cuttingunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Network Routersunmatched
  • Physical Demandsunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Production Systemsunmatched
  • Purchase Ordersunmatched
  • Quality Controlunmatched
  • Quality Engineeringunmatched
  • Quality Managementunmatched
  • Record Keepingunmatched
  • Safety Complianceunmatched
  • Safety/Work Safetyunmatched
  • Salesunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Technical Drawingunmatched
  • Technical Leadershipunmatched
  • Technical Trainingunmatched
  • Testingunmatched
  • Trend Analysisunmatched

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