Lead Scalehouse Operations Coordinator

Lead Scalehouse Operations Coordinator

Salary

$35.03 - $41.38 Annually

Location

888 Washington Blvd., Stamford, CT

Job Type

Full Time

Department

Office of Operations

Division

Collections

Opening Date

10/27/2026

Closing Date

11/11/2026 11:59 PM Eastern

Bargaining Unit

UAW

• Description
• Benefits
• Questions

JOB SUMMARY

THIS POSITION IS OPEN ONLY TO CURRENT CITY OF STAMFORD EMPLOYEES WHO MEET THE MINIMUM QUALIFICATIONS

Under the general direction of the Director of Operations or designee, performs responsible administrative, financial, and operational coordination work in support of Scalehouse operations. Oversees and performs weighing activities, revenue collection and reconciliation functions, ensuring compliance with established fee schedules, internal controls, and regulatory requirements. Coordinates recordkeeping, reporting, and customer interactions while ensuring adherence to established procedures, fee schedules and safety protocols. Exercises independent judgment in resolving routine operational and financial issues. Overall responsible for all scalehouse operations, cash management, reconciliation, and scale maintenance and daily operations.

EXAMPLES OF DUTIES

• Responsible for daily scalehouse operations, including weighing, ticketing, and classification of materials.
• Ensures staff calculate charges based on weight, material type and established fee schedules.
• Ensures staff's accurate application of fees and proper processing of all transactions.
• Monitors traffic flow and operational efficiency to support safe and effective site operations.
• Ensures staff collect payments including cash, checks, and electronic transactions.
• Performs daily reconciliation of receipts against scale system reports; investigates and resolves discrepancies.
• Prepares and submits deposits and revenue reports in accordance with City financial procedures.
• Maintains accurate financial records and supporting documentation for audit purposes.
• Maintains and supports computerized scale and point-of-sale systems.
• Ensures accurate data entry and reporting of tonnage, materials, and revenue.
• Generates routine and ad hoc reports related to operations and revenue tracking.
• Complete and submit required DEEP reports.
• Maintains and Assist IT with system updates, testing, and troubleshooting in coordination with IT staff or vendors.
• Ensures adherence to City policies, procedures, and internal controls related to cash handling and revenue collection.
• Monitors compliance with applicable local, state, and federal regulations.
• Identifies and reports discrepancies, irregularities, potential risks or safety concerns.
• Serves as a point of contact for customers, contractors, and vendors regarding fees, procedures, and billing inquiries.
• Resolves routine and escalated customer service issues.
• Coordinates with Finance, Operations, and other departments to ensure accurate reporting and communication.
• Supports consistent operational practices across shifts.
• Participates in process improvement initiatives to enhance efficiency and accuracy.
• Performs related duties as required to support department operations.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES

• Knowledge of cash handling, reconciliation, and internal control practices.
• Knowledge of computerized scale systems and point-of-sale applications.
• Ability to perform accurate mathematical calculations and analyze data.
• Strong attention to detail and organizational skills.
• Ability to identify discrepancies and resolve issues independently.
• Ability to communicate effectively with staff, customers, and stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and data tracking/reporting systems.

MINIMUM QUALIFICATIONS

Minimum Qualifications: Associate's degree in business administration, accounting, public administration, or a related field and three (3) years of experience in cash handling, financial reconciliation, operations coordination, or a related area; or an equivalent combination of education and experience. Three (3) or more years of experience in scalehouse operations.

NOTE: Experience in municipal operations, revenue collection, or scalehouse/transfer station operations is desirable.

SPECIAL REQUIREMENTS:

• Possession of a Connecticut Public Weigher license or the ability to obtain the license within six (6) months of appointment.
• Ability to work a flexible schedule, including weekends and holidays as required.
• Ability to work in a scalehouse environment with exposure to weather conditions and operational activity.

SCOPE EXAMINATION: The examination will consist of an evaluation of the applicant's education, training, and experience as submitted on the application and Training and Experience Questionnaire. The evaluation will be based on the relevance and depth of the applicant's background as it relates to the duties and minimum qualifications of the position.

There will be no written examination for this position. Applicants are therefore advised to provide complete and detailed information regarding their education, work history, and any specialized training or certifications relevant to the requirements of the position.

The City of Stamford offers a comprehensive benefits package that includes; health, vision, dental, defined benefit and/or defined contribution pension plans, free term life insurance, flexible spending accounts for healthcare, dependent care and commuter benefits. Sick bank and tuition reimbursement as well as training from the City of Stamford Training Institute.

Specific information regarding benefits are outlined in each Collective Bargaining Agreement or in the Pay Plan Document for pay plan employees.

Please click here for Union Contracts: Employee Information | Stamford, CT (stamfordct.gov)

If the position is a seasonal/temporary position, it is not eligible for union benefits.

01

Which best describes your highest level of education?

02

Are you comfortable working flexible schedules, including weekends or holidays?

• Yes
• No

03

Please describe your experience working in a scalehouse or transfer station environment. What were your primary responsibilities?

04

Explain your experience with daily cash handling, including balancing receipts, preparing deposits, and resolving discrepancies.

05

How do you ensure accurate and complete data entry in a high-volume environment?

06

Describe a situation where you had to resolve a customer or contractor dispute regarding fees, billing, or procedures.

07

Provide an example of a discrepancy you identified during reconciliation. How did you investigate the cause and correct the issue?

08

Give an example of how you used data to identify trends or improve operational performance.

09

Explain how you have ensured adherence to internal controls in previous roles. What steps did you take to prevent errors or misuse of funds?

10

Have you ever been responsible for preparing required state or regulatory reports (e.g., DEEP reports)? Please describe the process you followed.

11

How have you verified that staff correctly applied fees or classifications tied to weight, materials, or service categories?

Required Question

Employer City of Stamford

Address 888 Washington Blvd.

P.O. Box 10152

Stamford, Connecticut, 06904-2152

Phone 203-977-4070

Website http://www.stamfordct.gov