Job SummaryThe Lead Scheduling Coordinator is responsible for nurturing leads from acquisition to becoming a client at Relive. They must be personable, possess proper phone etiquette as well as a sales approach, and obtain basic knowledge of all products and services exclusive to Relive health including hormone therapy, regenerative medicine, IV therapy, and medical aesthetics. The Lead Acquisition Manager is responsible for initiating prospective client conversations through phone calls, texts, and emails, nurturing leads throughout the process of booking, answering questions about services, gathering insight on potential client objectives, booking appointments, some schedule management, and CRM management. This individual is the first point of contact for all leads and is responsible for working the leads through the conversion process. They will have direct contact with the staff at Relive and work together to ensure that the needs and expectations of the prospective client are met. The individual’s performance will be graded on specific data points and key performance indicators.Responsibilities
- Lead Management
- Appointment Booking
- Schedule Management
- Follow Up
- CRM Management
Qualifications
- Persuasion, negotiation, and closing skills.
- Ability to meet deadlines, multitask, achieve company set objectives
- Maintain patience and composure
- Ability to stay organized
- Ability to work productively and effectively in an unsupervised environment
- Possesses strong interpersonal and communications skills
Compensation$18-20 hourly with commission incentives to reach up to $25 Hrly based on each appointment that is scheduled and comes in.
Company OverviewRelive is the premier health and wellness center in the country where we focus on the client first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our clients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock on aging. Lastly, everything we do revolves around one thing and one thing only, the client experience.
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients’ individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
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