Lead Servicenow Consultant

IVID TEK INC
  • Santa Clara, California
  • Remote
  • $80
  • Instant Apply
5 days ago

Job Description

Role: Lead ServiceNow Consultant
Location: Remote
Type: Contract W2, C2C
Work Auth: USC, GC, H1B, EAD

Job Responsibilities:
  • Lead the design, development, and implementation of complex ServiceNow Enterprise Architecture (EA/APM) solutions, focusing on Technology Reference Model (TRM), Technology Portfolio Management (TPM), and Digital Integration Management (DIM).
  • Architect and migrate legacy Technology Standards (TS) processes into ServiceNow, including data modeling, workflow integrations, parallel approvals, and legacy system transition.
  • Design and automate enterprise governance workflows covering Technology Design Authority, AI Review Board, SaaS, Cloud, Security, Legal, Privacy, HR, Finance, and Procurement approvals.
  • Enhance TRM capabilities, including software bundle hierarchies, technology lifecycle management, version blocking, environment approvals, access controls, and procurement routing.
  • Implement TPM capabilities, including discovered technology population, lifecycle synchronization, and integrations with SAM Pro, HAM Pro, and ITOM Service Mapping.
  • Develop and maintain enterprise integrations using ServiceNow Integration Hub, REST APIs, Flow Designer, and JavaScript, including integrations with Samplify, Tenable, and SBOM tools.
  • Design and optimize CMDB/CSDM data models, technology hierarchies, environment mappings, and configuration management processes.
  • Implement automated request workflows, governance controls, SLA monitoring, aging detection, escalation mechanisms, and operational dashboards.
  • Support SBOM integration, technology drift detection, vulnerability management, and compliance automation across enterprise environments.
  • Configure Digital Integration Management attributes and interface governance workflows based on requirements identified during discovery workshops.
  • Lead technical discovery sessions, solution architecture discussions, and stakeholder workshops to translate complex business requirements into scalable ServiceNow solutions.
  • Ensure adherence to ServiceNow out-of-the-box (OOTB) best practices, platform standards, security requirements, and enterprise architecture principles while minimizing unnecessary customization.

Preferred Qualifications:
  • Experience with SAM Pro, HAM Pro, and ITOM Service Mapping.
  • Knowledge of SBOM integration, technology lifecycle management, and vulnerability management.
  • Experience integrating Tenable or similar security platforms.
  • Familiarity with federal enterprise environments and governance requirements.
  • Experience with complex legacy platform migrations.
  • Strong troubleshooting, stakeholder management, and technical documentation skills.

Interested candidates: Please share your updated resume, Mandatory active relevant ServiceNow certifications, availability, and experience with Enterprise Architecture, TRM, TPM, and Integration Hub.

Numbers & Facts

LocationSanta Clara, California (
Remote
)
Salary$80

Skills

  • Access Controlunmatched
  • Application Programming Interface (API)unmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Best Practicesunmatched
  • Cloud Computingunmatched
  • Computer Securityunmatched
  • Configuration Managementunmatched
  • Consultingunmatched
  • Data Modelingunmatched
  • EADunmatched
  • Enterprise Application Integration (EAI)unmatched
  • Enterprise Architectureunmatched
  • Enterprise Protectionunmatched
  • Financeunmatched
  • Identify Issuesunmatched
  • Investment Managementunmatched
  • JavaScriptunmatched
  • Legalunmatched
  • Maintain Complianceunmatched
  • Purchasing/Procurementunmatched
  • REST (Representational State Transfer)unmatched
  • Reporting Dashboardsunmatched
  • Security Infrastructureunmatched
  • Service Level Agreement (SLA)unmatched
  • ServiceNowunmatched
  • Software as a Service (SaaS)unmatched
  • Technical Leadershipunmatched
  • Technical Writingunmatched

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