Lead ServiceNow Product Owner

Reston, VA

Instant Apply

16 days ago

Job Description

Company Description
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation.

Role: Lead ServiceNow Product Owner
Location: Reston, VA (Hybrid)
Job Type: Contract-To-Hire

Job Summary:
We are seeking an experienced Lead Product Owner with strong ServiceNow platform expertise to drive product roadmaps, backlog management, release planning, and Agile delivery. The ideal candidate will bridge business stakeholders and technical teams, translating business requirements into detailed epics, features, and user stories.

Key Responsibilities:

Own product roadmaps, portfolios, backlogs, and release planning.
Gather business requirements and translate them into technical specifications for ServiceNow development and configuration teams.
Collaborate with business stakeholders, developers, administrators, and Agile/Scrum teams.
Lead backlog refinement, sprint planning, product reviews, and stakeholder workshops.
Track product KPIs and ensure solutions meet business needs and quality standards.

Required Skills & Qualifications:

8–11+ years of Product Owner/Product Manager experience.
Strong hands-on ServiceNow platform knowledge is mandatory.
Experience with Agile/Scrum, roadmap planning, backlog prioritization, epics, features, and user stories.
ServiceNow CRM experience is highly preferred; ITSM/CSM experience will work.
Bachelor’s degree or equivalent experience.
Certified Scrum Product Owner (CSPO) certification prefer.

Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Numbers & Facts

Location

Reston, VA

Skills

Agile Programming Methodologiesunmatched
Backlog Prioritizationunmatched
Blueprintsunmatched
Business Processesunmatched
Business Strategyunmatched
Certified Scrum Product Ownerunmatched
Consultingunmatched
Customer Relationship Management (CRM)unmatched
Enterprise Architectureunmatched
IT Service Management (ITSM)unmatched
Information Technology Consultingunmatched
Performance Metricsunmatched
Product Managementunmatched
Product Planningunmatched
Product Reviewsunmatched
Professional Servicesunmatched
Quality Metricsunmatched
Requirements Managementunmatched
Scrum Project Management and Software Developmentunmatched
ServiceNowunmatched
Sprint Planningunmatched
Technical Recruitingunmatched
Technical Supportunmatched

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