Lead Software Engineer

Lead Software Engineer

Roy Jorgensen Associates, Inc. (Jorgensen) is a world leader in maintenance management. For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our professionals are in the forefront as facility managers, maintenance engineers, trainers, assets managers and solution providers. Our firm is focused on the operations and maintenance of transportation and public works infrastructure assets. Our maintenance operations is comprised of professional engineers, certified quality control inspectors, and experienced maintenance technicians with proficiency developing and executing highway infrastructure maintenance contracts throughout the United States. Our system approach to maintenance management is unparalleled in our industry. We know how to identify and implement innovative solutions for our client's toughest challenges.

General Summary of the Position:

The Lead Software Engineer is directly responsible for the technical leadership and delivery of the Firm's next-generation Computer Maintenance Management System (CMMS) and its supporting infrastructure. The position requires performing a wide range of responsibilities related to software architecture, full-stack development, cloud infrastructure, data and system integration, security, and production support for enterprise applications that serve the Firm's highway and infrastructure maintenance operations. This role owns the architecture and end-to-end delivery of a three-layer geospatial (Esri ArcGIS), work-management, and agentic-AI platform, operating as part of a small, AI-native engineering team in which each engineer is equipped with AI coding tools as a force-multiplier rather than a side tool. The Lead Software Engineer sets and enforces engineering standards, mentors mid-level engineers, and coordinates directly with the Director of Engineering Technology and business stakeholders. It is required to have a technical background in computer science, software engineering, or a related field, or equivalent professional experience. The ideal candidate must have proven experience leading the design and delivery of secure, reliable, production software; sound judgment about when reliability and security outweigh interface polish; meticulous organizational skills; adaptive, analytical problem-solving capabilities; and the ability to build and mentor a high-performing engineering team. The position is remote-first and requires approximately 30% travel to project sites, field locations, and company or client offices.

Major Process Functions of the Position:

The position requires direct ownership and accountability of the identified processes listed in the accountability table at the end of this description. These processes are organized by the Firm's Key Focus Areas and aligned with the Firm's Core Values. It is expected the position develops objective Key Performance Indicators (KPIs) directly from these process functions.

ISD Process CATEGORIES

POSITION DIRECT ACCOUNTABILITY

Architecture & System Design

Own end-to-end architecture of the CMMS platform and inter-layer contracts (APIs, events, and data model)

Architecture & System Design

Technology selection (i.e. option and gap analysis) and build-vs-buy decisions

Application Development

Deliver production code across the fullstack

CI/CD & Release Management

Establish and own CI/CD pipelines, environments, and zero-downtime deployments

Cloud & Infrastructure

Provision and operate cloud compute resources (e.g. AWS, GCP)

Financial & Cost Management

Monitor and manage cloud, compute, and AI-inference costs against budget; identify and drive cost-optimization opportunities.

Data & Integration

Integration with Esri ArcGIS, JD Edwards (ERP), SharePoint, and SSO

AI / Agent Engineering

Design and oversee the agentic AI layer and model integration into ISD operations

AI / Agent Engineering

Develop video/LiDAR AI inference model lifecycle

Security & Compliance

Own authentication/authorization, encryption, audit logging, and DOT/FHWA regulatory alignment

Quality Assurance

Set and enforce testing, performance (p95/p99), and reliability standards, recovery procedures, and system backups.

Production Support

Establish and lead the production support and on-call practice

Documentation Control

Maintain architecture, API, and operational documentation

Staffing, Training & Personnel

Recruit, mentor, and develop mid-level engineers; conduct performance reviews

Minor Functions of the Job:

• Lead by example when conducting business for the company (Professional, Responsive, and Quality) and communicate these values to team members at all levels.
• Expected to continue building the company's reputation by recruiting, developing, retaining, and rewarding a talented engineering workforce.
• Adhere to test driven development to ensure safety and security
• Set the standard for effective, responsible use of AI coding tools as a core part of the team's daily workflow.
• Manage the annual Career Evaluations for direct reports.
• Participate in Monthly Financial Review discussions with senior management, reviewing engineering and infrastructure cost performance.
• Coordinate training and development of engineering staff.
• Participate in required training.
• Be a dependable and reliable member of the team.
• Show initiative; seek out work and get the job done without being told.
• Communicate clearly with the Director of Engineering Technology and other team members.
• Always safeguard the confidentiality and integrity of company and client data.

Physical Requirements and Environmental Factors:

• Must be able to perform prolonged periods of focused work at a computer workstation.
• Must be able to communicate effectively by phone, video conference, and in writing.
• Ability to travel (approximately 30%) to project sites, field locations, and company or client offices.
• When visiting project or field sites, must be able to work outdoors and walk local field terrain in day/night and local climate conditions.
• When on a job site, must wear personal protective equipment and work safely in and around vehicle traffic zones.
• Must be able to lift at least 25 pounds periodically (e.g., field sensors, laptops, and related equipment).

Qualifications:

• Technical background in computer science, software engineering, or a related field, and/or eight or more 6+ years of professional software engineering experience, including technical leadership or end-to-end ownership of a production system.
• Deep expertise in cloud-native backend and data engineering (e.g., Python and PostgreSQL), with strong API design and distributed-systems fundamentals.
• Demonstrated ability to design and operate secure, reliable systems - authentication/authorization, encryption, auditability, high availability, and disaster recovery.
• Proven, fluent use of AI coding agents to accelerate real production work, with sound judgment in reviewing, directing, and verifying AI-generated output.
• Experience owning CI/CD, cloud infrastructure, and production operations/on-call.
• Real experience using AI coding tools to ship faster, and eagerness to push that capability further.
• A versatile generalist able to move across backend, data, integrations, and enough front-end to be effective, prioritizing reliability and security over interface polish.
• Experience with Amazon Web Services (AWS) or Google Cloud
• LLM/agent platforms (OpenAI, Anthropic, Google Gemini, etc.).
• Highway, infrastructure, utilities, or field-operations domain experience preferred.
• Strong communication, mentoring, and leadership abilities; strong oral and written skills.
• Creative and innovative team player with a positive attitude and strong work ethic.
• Speak, read, write, and comprehend the English language.
• Maintain company standards for background checks (i.e., criminal record, driving record, and controlled substance/drug testing).
• Knowledge and ability to adapt to the latest technology, including smartphones and applications.

Work Environment:

• Remote / Home Office (~70%): Primary work performed remotely from a suitable home-office environment.
• Project & Field Sites (~20%): Travel to project sites and field locations for data collection, testing, and team working sessions across the region and U.S.
• Company / Client Offices (~10%): Professional offices for stakeholder meetings and collaboration.
• This IS a remote-first position; travel is required as described above.

Special Position Requirements:

This position requires both independent and collaborative work. When visiting field or project sites, it may involve ranging weather and environmental conditions, including high vehicle-traffic operations. All employees must adhere to Jorgensen's safety policy, employment policies, procedures, and programs, and contribute to the PACT culture. The position also requires strict adherence to information-security and data-handling policies, safeguarding the confidentiality and integrity of company and client data.

Core Values of the Firm:

This position requires understanding of the Firm's Core Values. It is expected decisions made as a part of the position's duties are in consideration and alignment with these values.

• The Dignity of the Human Person
• Honesty and Openness in all Aspects of the Business Relationship
• A Rewarding Experience for the Client and for Our Own Employees
• A Positive Contribution to Our Society

Focus Areas/Key Performance Indicators (KPIs)

• The following Key Performance Indicators (KPIs) are examples of what is expected for this position. Individual, detailed and specific KPIs will be given upon hire and used for performance evaluations.

• Safety/Risk Management

• Security, data protection, risk prevention, and compliance culture

• Ensures vulnerabilities, incidents, and outages are identified and reported timely and accurately

• People

• Leadership, mentoring, communication, and team development

• Recruits, develops, and leads engineers with respect, fairness, and professionalism

• Financial

• Cost control and resource stewardship

• Manages cloud and AI-tooling spend with cost and contract impact in mind

• Quality

• Execution, standards, and reliability

• Meets performance, uptime, and code-quality targets; responds promptly to defects and client concerns

• Growth

• Capability building and continuous improvement

• Adopts AI tooling and new technologies to improve delivery; adapts effectively to change

• Technical Operations

• Software Architecture & System Design

• Application Development & Delivery

• CI/CD, Cloud Compute Resources

• Security, Reliability & Production Support

• Data & System Integration

• AI / Agent Engineering & Model Operations

• Client

• Stakeholder and end-user communication

• Technical documentation and reporting

Work Requirements:

Jorgensen operates a 24 hour / 7 day a week operation. Work schedules will vary by workload, client requests, location, and emergency conditions. All employees are expected to work various schedules and, at times, assist with emergency situations and perform on-call activities as assigned, including a shared engineering on-call rotation for production support.

Total Compensation Package to include: Competitive base pay, annual profitability-based bonus, eligible for referral bonus, recognition incentives and extensive training opportunities. Comprehensive Benefit Plan options for full time employees to include: Health, Vision, & Dental insurance, 401(k) Retirement Plan, Vacation, Sick, 12 paid Holidays, Life Insurance, Long Term Disability coverage, Flexible Spending Accounts, Pet Insurance Discount, Health Savings Accounts, Critical Illness coverage, Employee Assistance Plans and more!

Company will conduct Background check, MVR and Controlled Substance testing prior to hire.

Roy Jorgensen Associates, Inc. is an Equal Opportunity Employer and is committed to diversity in our workforce. EOE/M/F/D/V