Job Description
Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas'® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann's® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
Lead Supply Chain Technician
The Service Supply Chain Tech Lead is a 100% onsite role that plays a critical role in ensuring optimal order fulfillment and service execution within the North Aurora DC. This position will serve as a WMS knowledge expert responsible for proactively monitoring and resolving service gaps, supporting inbound and outbound operations, and driving continuous improvement in service metrics and inventory accuracy.
Top Reasons to Work at Bimbo Bakeries USA:
- Great starting pay! $28.20 per hour.
- Shift hours: 6:00am - 6:00pm.
- Benefits subject to agreement terms: Retirement, Medical, Dental, Holidays, Paid Time Off.
Key Responsibilities:
Order Fulfillment & Service Execution
- Navigate warehouse management system through daily operations to gather/analyze data and provide order fill solutions
- Proactively review order fill at the SKU level for all customer types (Bulk, Pick to Route, Pick to Store) after each wave.
- Identify and close gaps through re-runs, inbound execution, and other corrective actions to ensure cuts are invisible prior to final dispatch.
- Review order fill across unit, sleeve and case picks as well as full basket metrics.
- Communicate service metrics (order fill, on-time delivery) and major service impacts to the DC team and sales for the service area.
Operational Support
- Support the WMS Systems Specialists by ensuring execution of the inbound/outbound schedules and prioritization of high-impact unloads and replenishments.
- Monitor scanning compliance by the DC loading team; identify gaps and associate-level performance issues.
- Complete Oracle WMS system requirements to verify all loads are marked as "shipped," ensuring accurate updates to sales handhelds.
- Assist with creation and updating training materials as needed.
- Backup WMS Systems Specialist as needed.
- Other duties as assigned.
Root Cause Analysis & Continuous Improvement
- Identify root cause of order fill gaps, with a focus on high-volume cuts, and develop action plans in collaboration with service leads, service managers, and the supply chain team.
- Review major claims issues for top-priority sales centers and partner with sales teams to address route-level gaps.
- Analyze returned product transactions from LFSP (Multi-step) stores, to ensure proper accountability and disposition.
- Investigate daily scrap, determine root causes, and collaborate with bakeries, DC leaders, and planning teams to resolve issues.
Inventory Accuracy
- Perform inventory counts and reconciliation processes.
- Support execution of inventory standard operating procedures to maintain and improve inventory accuracy.
Qualifications:
- High School Diploma or equivalent (GED) is required.
- One year of customer service experience in distribution center operations, supply chain, or logistics preferred.
- Strong analytical skills with the ability to identify and resolve service gaps.
- Previous use of warehouse management systems (WMS). Knowledge of Oracle systems is a plus.
- Excellent communication and collaboration skills.
- Ability to work a flexible schedule aligned with operational needs.
- Strong computer skills (Ex. Pivot Table, XLookup, Macros)
- Well organized and able to manage multiple priorities.
#YOUBELONGATBBU
Equal Opportunity Employer/Disabled/Veterans.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essen
Numbers & Facts
| Location | North Aurora, Illinois |
| Industry | Other/Not Classified |
| Salary | $28.20 Per Hour |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1993 |
| Website | www.bimbobakeriesusa.com |
About Company
Bimbo Bakeries USA is a leader in the baking industry, known for its category leading brands, innovative products, freshness and quality. As part of Grupo Bimbo, the world’s largest baking company, BBU is proud to share the company philosophyHighly Productive and Deeply Humane in the U.S.
Skills
- Analysis Skillsunmatched
- Bakeryunmatched
- Communication Skillsunmatched
- Computer Skillsunmatched
- Continuous Improvementunmatched
- Corrective Actionunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Data Collectionunmatched
- Distribution Operationsunmatched
- Distribution Servicesunmatched
- Diversityunmatched
- English Languageunmatched
- Establish Prioritiesunmatched
- High School Diplomaunmatched
- Improvement Metricsunmatched
- Inventory Managementunmatched
- Logisticsunmatched
- Maintain Complianceunmatched
- Metricsunmatched
- Mobile Devicesunmatched
- Multitaskingunmatched
- Operational Supportunmatched
- Operationsunmatched
- Oracle Applicationsunmatched
- Order/Customer Fulfillmentunmatched
- Organizational Skillsunmatched
- Partner Salesunmatched
- Pivot Tablesunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Root Cause Analysisunmatched
- Safety/Work Safetyunmatched
- Salesunmatched
- Standard Operating Procedures (SOP)unmatched
- Stock Keeping Unit (SKU)unmatched
- Supply Chainunmatched
- Supply Chain Operationsunmatched
- System Operationsunmatched
- Team Playerunmatched
- Technical Leadershipunmatched
- Time Managementunmatched
- Warehousingunmatched
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