Job Title: Senior Technical Business Lead
Job Code: PA 813572Client: Commonwealth of Pennsylvania – PEMALocation: Harrisburg, PA – Hybrid/LocalWork Location: 1310 Elmerton Ave, Harrisburg, PA 17110Duration: Contract through 06/30/2027Interview: First round via Microsoft TeamsClosing Date:10/14/2026 at 4:00 PM
Position Overview
The Commonwealth of Pennsylvania is seeking a Senior Technical Business Lead to support the Pennsylvania Emergency Management Agency (PEMA) and Office of State Fire Commissioner (OSFC) application development teams. This role bridges business needs and technical solutions, working directly with management and application teams to address IT business needs, technical issues, and application support.
Location Requirement
- Candidates should ideally reside in Harrisburg or surrounding areas.
- Hybrid position requiring onsite work at the PEMA headquarters 2–3 days per week, with flexibility as needed.
Required Skills
- 5+ years of DevOps experience
- 5+ years of Scrum/Agile/Iterative/Waterfall development
- 5+ years of IT Project Management
- 2+ years of ITSM experience, including Remedy and ServiceNow
- Strong problem-solving, analytical, and communication skills
- Ability to understand and gather client requirements
- Strong presentation skills
- Ability to gather and interpret data
- Ability to explain technical concepts to technical and non-technical stakeholders
- Knowledge of quality standards, legislation, and industry best practices
- Ability to work effectively under pressure and meet deadlines
- Experience gathering tasks and requirements with security and accessibility considerations
- Broad knowledge of technologies and applications
Preferred Skills
- Experience with application modernization projects
- Experience with COTS product adoption
- Experience supporting application development teams
- Experience with Incident Management and Change Management
Key Responsibilities
- Plan and coordinate daily stand-ups with development teams.
- Work directly with PEMA/OSFC management to solve IT business needs and problems.
- Collaborate with application teams to identify and resolve technical issues.
- Lead Incident Management and Change Management activities.
- Provide weekly status updates on projects, tasks, and initiatives.
- Maintain application inventory and application support documentation.
- Organize and maintain the PEMA/OSFC application portfolio.
- Review business requirements and collaborate with development teams on level-of-effort estimates.
- Support adoption of COTS products.
- Gather tasks and requirements while considering security and accessibility.
- Build strong relationships with clients, colleagues, and technical teams.
Primary Skills
DevOps, IT Project Management, ITSM, ServiceNow, Remedy, Scrum, Agile, Iterative Development, Waterfall, Business Requirements, Incident Management, Change Management, Application Development Lifecycle, Application Modernization, COTS, Security, Accessibility, Stakeholder Management, Presentation Skills
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.Who We Are
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Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.Our Vision.
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