Leader, Project/Program Mgmt

Job Title: Senior Project Manager
Location: Remote

Description:
Looking for a senior-level PM located in the US, with excellent leadership, influencing, critical thinking, and communication skills who is pragmatic and resilient. The candidate must be comfortable navigating through conflict and ambiguity in a heavily matrixed organization to successfully deliver a large-scale, complex project.

Job Summary:

The Senior Project Manager will lead a large-scale, global/cross-functional B2B eCommerce implementation, coordinating delivery across a complex technology ecosystem that includes SAP Commerce Cloud (CCV2), AEM, CIAM, Marketo, MuleSoft, JD Edwards (JDE), IBM iSeries (i5), SmarterCommerce, and other integrated enterprise platforms.
The Core Team will include business process owners, commercial stakeholders, and operations teams in Client s Peripheral Intervention business unit, technology architects, developers, and testers, and external partners across multiple geographies.

The team will leverage eCommerce functionality, workflows, and integrations recently implemented as the foundation for this project. The work will be performed in a hybrid manner, leveraging both Agile and Waterfall methodologies. Customer-facing eCommerce technological capabilities will be developed leveraging Agile (sprint-based), while software governance, validation, and documentation practices for regulated back-end systems, and other non-technology-centric activities like process design and training will leverage Waterfall methodology/traditional approaches.

The Senior Project Manager will interact with senior executives and a global team. In addition to strong foundational skills in project management, the candidate must have impeccable communication skills, and strong influencing and leadership skills to successfully navigate Client s heavily matrixed global landscape.

Key Responsibilities:

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• Serve as single point of responsibility for end-to-end project delivery, leading a cross-functional team to execute according to agreed-upon baselines for scope, schedule, and resources
• Coordinate with the project sponsor and team to create the project charter, including definition of the objectives in terms of scope, schedule, and resources, related deliverables/milestones and success criteria
• Lead project planning sessions with all project stakeholders, capturing WBS activities into an integrated project schedule that defines tasks/deliverables and milestones to achieve project objectives, their dependencies, and critical path, and addresses Agile sprint and testing cycles, release dates, and activities to transition from launch to ready state
• Establish and facilitate appropriate project governance, including Project Core Team status and Steering Committee meeting cadences, executive communications and status reporting; prepare meeting agendas and relevant presentation materials including status scorecards and milestone Gantt depictions
• Capture and summarize meeting notes, actions, decisions, and communicate them with relevant stakeholders in a timely manner
• Leverage project schedule and RAID log to drive alignment on and communication of status of deliverables and milestones, and key risks/issues affecting progress
• Drive risk and issue management to ensure risks and issues are identified with corresponding mitigations and contingencies, and proactively monitored; Lead problem-solving activities and facilitate escalations to leadership, as necessary, to ensure timely issue resolution
• Direct system integrators, implementation partners, and contractors to ensure alignment with project objectives, quality standards, deliverables and timelines, and contractual commitments
• Monitor and control scope, and evaluate and prioritize change requests, balancing business value, technical complexity, risk, schedule, and budget considerations
• Own program financial management, including budgeting, forecasting, capital and operating expense tracking, and financial reporting
• Partner closely with the business to develop and execute organizational change management strategies, including stakeholder engagement, communications, training, process readiness, adoption planning, and post-launch value realization
• Ensure project artifacts (technical, legal, contractual, financial, etc.) are organized, centrally shared, and regularly maintained
• Other project-related activities as assigned
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Qualifications/Requirements

Bachelor s degree in business, engineering, or related field

Active PMP certification

10+ years of project/program management experience in similar roles

Experience working in Medical Device, Healthcare, Life Sciences, Pharmaceutical, or other regulated industries

Advanced PPM software experience (e.g., MS Project, Smartsheet, etc.)

Demonstrated success delivering large-scale, global/cross-functional B2B eCommerce implementations involving SAP Commerce Cloud (CCV2/Hybris), Adobe Experience Manager (AEM), and ERP-integrated commerce environments

Experience delivering programs involving JD Edwards (JDE), SAP, Oracle, or comparable ERP environments; Strong preference for experience with JDE since this the ERP involved in this initiative

Experience leading projects/programs that include organizational change management, training, and user adoption activities

Proven ability to lead global, cross-functional, and offshore technology delivery teams in highly matrixed organizations

Strong experience leading initiatives that involve delivery of technological solutions using both Agile and Waterfall (hybrid/mixed) methodologies

Exceptional stakeholder management, communication, facilitation, and executive presentation skills, including ability to communicate succinctly based on audiences

Demonstrated ability to influence business, technology, vendor, and executive leadership teams without having direct authority over them

Location: US-based, Eastern time zone preferred; must support teams across the US time zones (regular interaction with European/offshore resources will generally occur during US business hours)

Possible Travel, maximum 10%