Learning Systems Specialist

Description

Responsibilities

• Administer and maintain the learning management system (LMS), including course catalogs, templates, system settings, user permissions, notifications, and administrative standards.
• Review training deployment packages for required approvals, source-document references, course information, intended audiences, assessment requirements, and completion criteria before publication.
• Build and maintain online courses, curricula, certifications, assessments, training events, evaluations, prerequisites, and on-the-job learning activities within the LMS.
• Configure passing scores, test attempts, question randomization, feedback, remediation requirements, due dates, expiration dates, recurring training, and completion rules.
• Maintain approved assessment content, question banks, and answer keys, coordinating reviews when changes affect technical content or assessment requirements.
• Configure training assignments and automated assignment rules based on approved job roles, departments, locations, products, processes, workstations, shifts, and certification requirements.
• Collaborate with HR and IT to maintain accurate employee information, organizational structures, supervisor assignments, job data, employment status, and system access.
• Support approved system integrations, single sign-on (SSO), user provisioning, data imports, and bulk-update processes.
• Perform quality assurance testing on courses and system configurations, including links, media playback, browser compatibility, assessment logic, notifications, completion tracking, learner transcripts, and reports.
• Coordinate user-acceptance testing, troubleshoot configuration issues, and publish training only after all required approvals have been obtained.
• Maintain alignment between active training courses and applicable controlled-document revisions, updating, replacing, retiring, or reassigning training when requirements change.
• Maintain accurate training records, learner transcripts, attendance, trainer qualifications, certifications, practical-evaluation results, approved exceptions, and authorized record corrections.
• Develop recurring and ad hoc reports, dashboards, overdue-training reports, qualification matrices, assessment metrics, and recertification forecasts for authorized stakeholders.
• Support internal, customer, and certification audits by providing accurate, complete, and traceable training and qualification records.
• Troubleshoot LMS issues involving user access, enrollment, assignments, assessments, media, completion records, notifications, transcripts, and reporting.
• Develop and maintain LMS administration procedures, naming conventions, catalog structures, data definitions, build checklists, test scripts, access reviews, change logs, and governance documentation.
• Train authorized administrators, training coordinators, managers, and report users on system functionality and training recordkeeping requirements.
• Monitor system updates, license utilization, data quality, integration performance, support trends, and administrative workload to identify opportunities for improvement and reduce manual processes.
• Provide occasional off-shift or after-hours support for system launches, configuration changes, urgent assignments, and time-sensitive issues as needed.
• Other duties as assigned.

Qualifications

• Associate or bachelor's degree in Information Systems, Learning Technology, Human Resources Information Systems, Business Administration, Data Analytics, Training and Development, or a related field preferred.
• Two or more years of experience in learning management system administration, human resources information systems (HRIS), learning operations, training records management, or related business-system support required. An equivalent combination of education and relevant experience may be considered.
• Experience supporting training programs in manufacturing, quality, safety, technical operations, or other compliance-driven environments preferred.
• LMS administrator training, experience, or certification strongly preferred.
• Hands-on experience administering an enterprise learning management system preferred.
• Strong understanding of course configuration, curricula, certifications, training assignments, assessments, learner transcripts, version control, security permissions, completion requirements, and reporting.
• Familiarity with e-learning standards such as SCORM, AICC, or xAPI and common multimedia file formats preferred.
• Strong data management, quality control, troubleshooting, documentation, and root-cause analysis skills.
• Proficiency with Microsoft Excel and reporting tools required. Experience with data imports, HRIS feeds, SSO, system integrations, or secure file transfers preferred.
• Ability to methodically test system configurations, identify issues, and verify expected results before implementation.
• Knowledge of data privacy, access controls, record retention, audit trails, and controlled administrative practices preferred.
• Excellent customer service, written communication, technical documentation, and cross-functional collaboration skills.
• Ability to manage multiple system requests, training launches, deadlines, and urgent compliance assignments in a fast-paced manufacturing environment.
• Ability to occasionally move between offices and production areas and remain standing while providing onsite training or user support.

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.