Leasing Agent Residence At Mcdowell

Benefits

Leasing Consultant (Leasing Agent)

Providence at McDowell  |  Phoenix, Arizona

Full-Time, Hourly (Non-Exempt) + Commission  |  On-Site

About the Role

We're looking for a Leasing Consultant who genuinely likes people and likes to win. You'll be the first face a prospect sees and the reason many of them sign — giving tours, following up on leads, closing applications, and keeping current residents happy enough to renew.

This is a sales role wrapped in hospitality. If you can hold a conversation, keep your follow-up organized, and get satisfaction out of hitting a number, you'll do well here.

What You'll Do

Leasing & Sales

•      Greet walk-ins, answer calls and internet leads, and schedule appointmentsTour models, available units, and amenities; match prospects to the right floor plan
•      Follow up on every lead until it closes or dies — phone, text, and emailProcess applications: income and credit screening, verification, and approvals
•      Prepare and execute lease documents, addenda, and renewal agreementsMaintain accurate guest cards, traffic logs, and conversion data in the property management system
•      Hit individual weekly leasing, closing-ratio, and follow-up goals

  Marketing & Outreach

  Conduct competitor market surveys and report on pricing, specials, and concessions
•      Contribute photos, video, and content for social media and listing sitesSupport outreach to local employers, referral partners, and neighborhood businesses
•      Help plan and staff resident events and leasing promotionsKeep models, the tour path, and the leasing office show-ready every day

  Resident Relations & Retention

•      Welcome new residents and complete move-in orientations and paperworkRun renewal outreach and lease-expiration follow-up
•      Take service requests, route them to maintenance, and follow up to confirm resolutionAssist with resident communications, packages, and general office coverage

  Operations Support

•      Walk vacant units for market-ready condition before showingsNote curb appeal, safety, and maintenance issues while walking the property
•      Assist with renewals paperwork, notices, and file maintenance in compliance with Fair Housing lawSupport the office team with general administrative tasks as needed

  What You Bring

  Required

•      High school diploma or equivalent1+ year in sales, leasing, hospitality, retail, restaurants, or another customer-facing role
•      Comfortable asking for the sale and following up persistently without being pushyStrong written and verbal communication; professional phone and email presence
•      Basic computer skills (email, calendars, Microsoft Office or Google Workspace)Availability to work Saturdays and occasional evenings during peak leasing season
•      Valid driver's license and reliable transportation

  Preferred

  Prior multifamily leasing experience
•      Working knowledge of Yardi, Entrata, RealPage, or comparable property management softwareFamiliarity with Fair Housing requirements and the Arizona Residential Landlord and Tenant Act
•      Bilingual (English/Spanish)

  No Arizona real estate license is required for on-site leasing employees.

  What Success Looks Like

  Closing ratio — you convert tours to applications at or above the property goal
• Follow-up discipline — no lead sits in the system untouchedOccupancy — you treat the vacancy report as your scoreboard
• Renewals — residents know you by name and want to stay

  Physical Requirements

  Must be able to walk the property and tour units multiple times daily, including stairs; operate a golf cart; occasionally lift up to 25 lbs; sit or stand for extended periods; and work outdoors in Phoenix summer heat during tours and outreach events.

  Compensation & Benefits

  Competitive hourly rate
•      Per-lease commissions and renewal bonusesMonthly or quarterly leasing performance bonus
•      Housing discount (if applicable)Medical, dental, and vision insurance
•      401(k) with company matchPaid time off and holidaysPaid training and a clear path to Assistant Community Manager

  Providence at McDowell is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. This job description is not an exhaustive list of duties and may be modified at any time.