Asset Management, Consulting, Customer Relations, Customer Support/Service, Data Entry, English Language, Estate Management, High School Diploma, Leasing, Legal, Liens, Marketing, Merchandising, Multilingual, Organizational Skills, Past Due Accounts, Problem Solving Skills, Product Pricing, Property Management, Real Estate, Rentals, Resolve Customer Issues, Retail, Sales, Spanish Language, Team Lead/Manager, Telephone Skills, Time Management
Benefits:
- Paid time off
- Employee discounts
Tyler Self Storage is looking for a friendly, organized, and customer-focused Part-Time Leasing Agent to join our team! If you enjoy building relationships, solving problems, and making someone"s day a little easier, we"d love to meet you.
Summary
The Leasing Consultant is responsible for presenting the self-storage facility to prospective tenants, leasing units, providing customer service, and participating in the marketing of the business. The Leasing Consultant works in conjunction with the property management team to achieve the leasing goals established for the property.
Duties
- Opens and inspects the units and the available "ready" vacant daily to ensure they are presentable in accordance to established standards. Ensures leasing office is open and ready for business on time each day. Maintains office presentation in a professional manner. Assists with closing and securing the office daily.
- Answers telephone and email leads by responding to leasing inquiries. Responds to all telephone, and internet leads on a daily basis.
- Greets and presents property to prospective tenants through personalized tours if needed.
- Provides information regarding needs and conducts follow-up with prospective tenants.
- Rent storage units by completing leases with customers.
- Responsible for accurately and timely keeping track of all telephone, email and walk-in traffic. Also responsible for inputting rentals and cancellations into SiteLink.
- Ensure integrity of reports and processing of all legal notices (10 Day, Pre-Lien (14) and Lien (34) days) in accordance with The California Self Storage Lien Law, policies and procedures.
- Deposits funds to employer account on a schedule set by supervisor.
- Shops the competition to compare sales technique, pricing strategy and merchandising.
- Assists in maintaining an accurate and current priority wait list and ensures all prospects are kept in constant communication with leasing availability.
- Provides customer service per company service standards.
- Demonstrates the ability to handle resident complaints and concerns, and direct them to the Assistant Manager or Property Manager when appropriate.
- Participates in daily collection calls for past-due accounts and enter notes into computer.
- Occasionally clean and prepare vacant storage units for rent.
- Performs other duties as assigned.
Knowledge and Experience
- Bi-lingual: Spanish and English
- High School Diploma or equivalent preferred.
- Minimum of 1-year experience in a relation to this position.
- General knowledge of self-storage.
- Provide exceptional customer service.
Requirements:
- Work 25 to 28 hours per week, including Saturdays.
We are an equal employment opportunity employer.
Compensation: $17.00 per hour
Camber Corporation is a nationwide, full-service, real estate asset management company that offers a wide range of real estate consulting and management.
The Camber team manages assets including multi-family units, retail centers, office complexes, self-storage, and hospitality businesses.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
C
Camber Corp
Camber Corporation is headquartered in Huntsville, AL. From our founding in 1990, we have grown to 30 Camber offices positioned to provide responsive support to our customers across the United States.
In addition, we have personnel onsite at 100 other locations, including countries in Europe, Asia, and Africa, providing daily interface on technical, programmatic, and operations issues. Camber presently has about 2,300 employees, and executed approximately $435 million of business in FY2011. We are classified as a large business.
We recognize that our employees are our greatest asset, and the customer-focused efforts of these skilled professionals are the primary reason for our success. Our professional staff's key competencies include Acquisition Management/Decision Support; Engineering; Training; Modeling and Simulation; Software Development; Operational Expertise; and Information Technology.