This is an opportunity for an experienced Leasing Manager for an on-site position at a Class A Luxury On-Site Porfolio in New York City. The Leasing Manager will be responsible for the Leasing and Marketing efforts and will drive the performance of their assigned properties. The Leasing Manager must have worked on-site for an owner in a Class A luxury property and have experience with resident relations, retention, CRM, handling a busy influx of leads, and have excellent follow up. A New York Real Estate Salesperson License is required. The successful candidate possesses expert knowledge of rent stabilization laws and leases (not a must, but a plus!)
Our client is a Class A multifamily owner/operator/developer with more than 5,000 units throughout Manhattan, Queens, and Brooklyn. As a leader in the NYC real estate landscape, they operate a fully integrated platform, overseeing leasing and marketing entirely in-house.
Responsibilities:
Leads leasing team to effectively manage activities related to apartment rentals including marketing, leasing, reputation management, and maintaining good customer relations with current residents, prospective residents, and the brokerage community
Continue to meet with prospective residents, identify their needs, show homes and property amenities, quote established rents and concessions, and strong follow-up
Execute the tasks necessary to accomplish leasing goals, monitor occupancy of the property, and strategize to meet budgeted goals
Oversee negotiations and review/approve offers (escalated to Leasing Director as needed)
Applications: Oversee lease packages and ensure all team members submit for verification in proper form to the verification team
CRM: Diligently track prospect information to ensure data is complete and accurate.
. Ensure the team is responding promptly and proactively pursuing leads.
. Ensure that all marketing reports are properly reporting traffic, agent deals, etc
Listings: Review, approve, and oversee listings to ensure they are all optimized, accurate, and appropriately rotated
Monitor competitive market landscape and collect detailed market comparables as directed
Manage availability sheets and ensure accuracy, including biweekly audits in Yardi to ensure all vacancies are reported
Ensure the team is updating the turnover report as needed and apartments are shown in good condition. Report issues accordingly
Work with property management teams to track and maintain renovation reports
Approve accurate broker commission documentation, before the team submits it to AP
Interview, onboard, train, and coach new staff and ensure all policies and procedures are followed
Compile and present monthly reports to senior leadership and discuss market information and trends with the Leasing Director
Inspect weekly reports and ensure all appropriate data is entered
Schedule appointments and follow up with all clients
Assist clients in the application and lease signing process
Assist with coordinating client move-ins after lease signing
Post Ads as needed
Qualifications:
At least 5 years of experience in a similar role
NYS Real Estate License required
Bachelor’s degree or higher
Excellent verbal and written communication skills and excellent interpersonal skills
Amiable demeanor with a focus on exceptional service and effective communication
Experience with property management and leasing software preferred
Ability to learn new systems in a changing environment
Proficient in Microsoft Excel and Word
Ability to work independently and in a team environment
Administrative skills with attention to detail
Job Type: Full-time, 5 days a week with at least 1 weekend day
Salary: $60,000 - 65,000 BASE SALARY + commissions = On Target Earnings $130,000-$150,000
Excellent Health Benefits, PTO, 401K with company match