Legal Assistant II

Job Title: Legal Assistant II
Location: Phoenix, AZ (Primarily Virtual - Required to be onsite 4 times per month)

Job Description:

We are seeking a detail-oriented Legal Assistant II to support Administrative Law Judges (ALJs) within the Appellate Services Administration (ASA). This role is responsible for reviewing appeal requests, preparing hearing packets, managing case documentation, conducting legal research, and ensuring compliance with federal and state deadlines. The position plays a critical role in supporting administrative hearings related to benefit eligibility, overpayments, licensing and certification matters, and claimant fraud cases.

Key Responsibilities:

• Review, verify, and process incoming appeals.
• Retrieve and organize exhibits and documentation for hearings.
• Prepare hearing packets and case files for Administrative Law Judges.
• Schedule hearings and coordinate with multiple parties.
• Enter and maintain case information in electronic repositories and case management systems.
• Research case-related issues and assist with legal analysis.
• Process postponements, withdrawals, dispositions, and related requests.
• Identify and correct document errors and obtain missing records.
• Ensure compliance with federal and state hearing and notice deadlines.
• Provide customer support for elevated inquiries and docket calls.
• Handle confidential legal and case information with accuracy and discretion.

Required Qualifications:

• Strong organizational skills and experience managing confidential records.
• Excellent written, verbal, and reading communication skills in English.
• Ability to multitask, prioritize competing demands, and meet strict deadlines.
• Experience using Google Workspace (Gmail, Docs, Sheets), Adobe Acrobat, and multiple computer applications simultaneously.
• Strong customer service and interpersonal skills.
• Ability to analyze complex information and exercise critical thinking.
• Experience handling sensitive data and maintaining confidentiality.
• Knowledge of office procedures, case management, and legal documentation processes.

Preferred Qualifications:

• Prior legal assistant or legal support experience.
• Experience with case management systems such as APS, Clear2There, Guide Mainframe, HEAplus, AZTECS, or CACTUS Portal.
• Knowledge of administrative hearings, appeals processing, and legal research.

Required Skills:

• Computer Skills
• Case Management
• Document Review
• Legal Research
• Customer Service
• Data Entry
• Organizational Skills
• Attention to Detail

Preferred Skills:

• Legal Experience
• Administrative Law Support
• Appeals Processing