Administrative Skills, Analysis Skills, Calendar Management, Communication Skills, Dental Insurance, Documentation Review, Identify Issues, Legal, Legal Support Skills, Litigation, Meeting Minutes, Organizational Skills, People Management, Plan Meetings, Problem Solving Skills, Process Improvement, Record Keeping, Reporting Skills, Risk Management, Spreadsheets, Time Management
Legal Assistant
Position - Hybrid
Location - 310 Great Circle Road Nashville, Tennessee 37243
Estimated Duration - 08/10/2026 - 12/31/2026 (Extensible)
Work Schedule
- Schedule: Monday through Friday
- Hours: 8:00 a.m. to 4:30 p.m. Central Time
- Hours per day: 8 hours
- Weekly hours: 40 hours
- Weekends: No Saturday or Sunday work
- Shift: State of Tennessee official standard office hours
Position Overview
TennCare’s Office of General Counsel (OGC) is seeking one contract Legal Assistant to support a significant increase in communications from advocates and legal organizations.
OGC serves as the agency’s primary point of contact for advocates raising legal disputes, program concerns, and questions involving TennCare applicants and members. This process helps resolve issues early, identify appropriate remedial actions, provide guidance, and reduce litigation risk.
The volume of incoming communications has increased substantially, including a reported 799% increase in emails from key advocacy organizations between 2022 and 2026. This growth has created additional administrative responsibilities related to tracking, reporting, organization, and timely response management.
The Legal Assistant will provide administrative support by managing OGC’s shared inbox, maintaining accurate tracking records, preparing reports and meeting materials, and assisting with other legal administrative duties as capacity allows.
Key Responsibilities
Shared Inbox Management
Continuously monitor OGC’s shared email inbox.
Promptly route new inquiries to the appropriate internal business groups.
Apply internal color-coded tags to support workflow tracking and reporting.
Maintain an organized inbox to reduce the risk of missed or delayed requests.
Archive email threads when appropriate.
Reopen archived email threads as matters develop or require additional action.
Tracking and Reporting
Maintain and update the central tracking spreadsheet for matters received through the shared inbox.
Create weekly meeting agendas using information from the tracking spreadsheet.
Prepare update reports twice each week for General Counsel meetings.
Conduct monthly reviews of archived emails to confirm accuracy and proper categorization.
Ensure tracking information remains current, organized, and consistent with inbox activity.
Additional Administrative Support
As capacity allows, the Legal Assistant may also:
Manage other shared inboxes.
Maintain calendars.
Answer telephone calls.
Assist with document review.
Take and organize meeting notes.
Perform other legal administrative support duties as assigned.
Position Objective
The Legal Assistant will strengthen the operational reliability of OGC’s administrative processes by improving communication management, tracking, reporting, and organization. This support will allow attorneys to focus more time on substantive legal analysis, drafting, and complex matter management.
Benefits (employee contribution):- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant. i
inSync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
50 to 99 employees
Staffing/Employment Agencies
http://www.insyncstaffing.com/default.html