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Legal Assistant - Support Case Coordinator

BRC

San Antonio, TX

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Adobe Acrobat, Affirmative Action, Business Administration, Case Management, Communication Skills, Depth Perception, Document Management, Documentation Standards, Executive Assistant Skills , Expense Reports, Fortune 500 Customers, Legal, Legal Support Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operational Support, Operations, Organizational Skills, Performance Metrics, Personal Injury, Reporting Skills, Time Management, Willing to Travel
LOCATION
San Antonio, TX
POSTED
Today
Description

To perform this job successfully, an individual must satisfactorily perform each essential function. The requirements below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Support Case Coordinator provides essential administrative support to both Associate and Senior Case Coordinators, ensuring the efficient handling of case-related tasks.

Affirmative Action/EEO Statement:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Other Duties as Assigned: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.

Duties, obligations, and activities may change at any time with or without notice.

Pay $23 hourly with Fortune 500 benefits

Supervisory Responsibilities: None

Travel Required: None

Responsibilities

Include initiating new cases, completing case entry in the Case Management System, and conducting conflict checks. This role also supports daily operations by entering Expert time into Expert Case, logging expenses in Expense Point, transcribing Vehicle and Site Inspection notes, preparing report shells, and managing deposition errata.

The Support Case Coordinator plays a critical behind-the-scenes role in maintaining workflow efficiency, accuracy, and timely case progression within the department.

Key Responsibilities & Performance Indicators:
• Enter and update new case information into the Case Management System.
• Run daily conflict checks and escalate flags to the appropriate Case Coordinator. Prepare standard case documents such as acceptance letters, deposition errata, and report shells.
• Transcribe notes from vehicle and site inspections promptly.
• Complete daily Expert time entry and weekly expense reports.
• Ensure all entries and submissions are compliant with BRC's formatting and accuracy standards.
• Track completion of task assignments and follow up on pending inputs. Coordinate with Associate and Senior Case Coordinators to stay aligned on task priorities.
• Maintain digital and physical file organization per internal protocols.
• Provide responsive administrative assistance to Experts as directed. Communicate clearly and professionally with internal teams.
• Attend and complete required training sessions in systems, protocols, and role expectations.
• Escalate obstacles or delays proactively to prevent disruption of Expert schedules.
• Demonstrate ownership of assigned duties and initiative in learning new processes.
• Follow internal policies, confidentiality standards, and document management protocols.

BRC is only hiring individuals in the following states: Alabama, Arizona, Florida, Idaho, Louisiana, Missouri, New Hampshire, New Mexico, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, or Wisconsin.

Qualifications

Required Work Experience:
• 3+ years of executive/legal assistant experience required in the legal fields of product liability and/or personal injury environments.
• Experience with inputting case information into a case management system.
• Experience with inputting information from the police report into the case management system.
• Experience working with experts.
• Experience with interpreting information and dates from the scheduling orders.

Ideal Education and Work Experience:
• Associate's or Bachelor's degree in business administration, legal studies, or a related field.
• Experience working in environments that demand precision, adaptability, and decisive judgment.
• Comfortable managing shifting priorities and multiple deliverables with composure and focus.

Required Software Skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.
• Comfortable learning and adapting to new technologies and digital systems to support workflow efficiency.

Physical Demands:
• While performing the duties of this job, the employee is regularly required to sit and use hands and fingers. The employee is frequently required to talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The workspace for this position will be a cubicle solely occupied by the individual, in a purpose-grouped location. The noise level in the work environment is usually moderate.

Work Authorization/Security Clearance Requirements:
• Must be authorized to work in the United States.

BRC is only hiring individuals in the following states: Alabama, Arizona, Florida, Idaho, Louisiana, Missouri, New Hampshire, New Mexico, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, or Wisconsin.

About the Company

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BRC

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