Benefits:- Health insurance
- 401(k)
- Dental insurance
About Us
We're a fast-growing, membership-based wellness franchise, founded in San Antonio, Texas, with more than 100 locations across the U.S. and Canada. Our franchise system is built on elevated guest experiences, clear operating standards, and strong partnership with our Franchise Owners. As we continue to scale, we're building a dedicated compliance backbone to support that growth.
Position Overview
The Legal / Compliance / Administrative Coordinator supports daily legal operations and franchise compliance across our system. This role manages legal and compliance document organization, maintains internal trackers, coordinates policy acknowledgements and required training, and supports policy workflow tracking. The ideal candidate is detail-oriented, responsive, and trusted with sensitive information.
Key Responsibilities- File and organize legal, insurance, and compliance documentation in the appropriate electronic folders
- Maintain internal compliance and documentation trackers to support system-level accuracy and reporting
- Track policy acknowledgements and maintain version control
- Distribute monthly compliance training notices and reminders, and schedule required policy training
- Create system users, manage access permissions, and process location ownership transfers as requested
- Validate and maintain the master license record as the system's single source of truth
- Acknowledge incoming reports promptly, guide Franchise Owners through required process, and maintain accurate case tracking
General Administrative Support- Handle incoming phone calls and respond to customer emails
- Coordinate meetings, scheduling, and calendars across departments
- Support and help manage monthly system-wide calls, including scheduling, materials, minutes
- Manage distribution of system communications
- Order and manage office supplies
- Address building management issues as they arise
- Support overflow administrative tasks as needed
Required Qualifications- 2+ years of experience in legal administration, franchise compliance, , or another multi-unit environment.
- Demonstrates ability to manage spreadsheets and tracking systems with high data integrity.
- Exceptional discretion and judgment with confidential and sensitive information.
- Strong proficiency in Microsoft 365 Suite, particularly Excel/Sheets.
- Comfort operating in shared-drive, document-management ecosystems.
Preferred Qualifications- Paralegal certificate or prior legal department support experience.
- Franchise or multi-location brand experience.
- Experience coordinating compliance training or policy rollouts.
How to Apply
Please submit your resume along with a brief note describing your relevant experience and interest in the role.
We are an equal opportunity employer and welcome applicants from all backgrounds. Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.