Legal Office Services Associate

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Legal Office Services Associate
3+Month Contract
Mount Pleasant, SC (onsite)

Overview

• Provide print, copy, scan, mail, shipping, receiving, and document services within a legal office environment.
• Handle highly sensitive, confidential, and time-sensitive legal documents while maintaining accuracy and quality.
• Provide professional customer service and support to legal secretaries, project managers, paralegals, associates, partners, and other users.
• Cross-train and assist with hospitality and printer fleet support.
• Contract position from August 17, 2026 through November 30, 2026.
• Schedule: 9:30 AM 6:30 PM.
• Worksite: Mount Pleasant, SC.
• Dress Code: Business casual; no jeans except Friday and no open-toed shoes.
• No driving required.

Responsibilities

• Operate high-volume copy machines, scanners, document imaging equipment, mail processing equipment, postage meters, fax machines, and related office equipment.
• Perform printing, copying, scanning, binding, finishing, file conversion, file naming, formatting, and electronic document processing.
• Operate image handling software, MS Office, email systems, OCR, and FTP for document and file processing.
• Manage TOC (Table of Contents) as the first page of electronic files.
• Perform OCR file processing to assist with keyword searches.
• Process Excel files and perform file formatting for printing.
• Sort, distribute, and handle incoming and outgoing mail, faxes, packages, and office supplies.
• Perform shipping and receiving duties, including checking packing slips and selecting appropriate packing materials.
• Deliver completed jobs, mail, and materials to designated locations within and outside the site.
• Maintain daily meter, service, inventory, billing, and management records.
• Calculate charges for completed jobs and maintain billing logs.
• Inspect convenience copiers daily, ensure proper operation, clear paper jams, and report equipment issues to technicians.
• Respond to and coordinate customer service calls and answer questions regarding job status and feasibility.
• Maintain clean, neat, and well-stocked copier areas.
• Perform filing, document purging, archiving, scanning, and electronic file management.
• Use shrink-wrap machines, paper cutters, hole drillers, bindery equipment, joggers, tape machines, stackers, electric staplers, scales, calculators, and other office equipment.
• Assist with projects completed off site, including BIS or Smart Source projects.
• Provide professional customer service and support to users at various levels within the legal environment.
• Complete accurate, high-quality projects within tight deadlines and under pressure.
• May travel between customer buildings as required.
• Perform other duties as assigned.

Requirements

• High school diploma, GED, or equivalent work experience.
• Minimum 1 year of experience in the legal industry strongly preferred.
• Related copy/print, mailroom, or office services experience preferred.
• Excellent customer service, communication, organization, and interpersonal skills.
• Professional demeanor and ability to work effectively with legal secretaries, project managers, paralegals, associates, and partners.
• Basic computer skills and proficiency with MS Office Suite and email.
• Technical aptitude with printers, copiers, scanners, postage machines, and other office equipment.
• Knowledge of shipping and receiving procedures.
• Ability to use hardware and software for cost recovery, document management, and advanced workflow.
• Basic electronics knowledge preferred.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and flexibly to complete projects.
• Ability to comprehend instructions related to mail delivery and technical information from manuals and related publications.
• Ability to determine appropriate packing materials and verify incoming materials against packing slips.
• Ability to lift up to 50 pounds.
• Must complete Ricoh Legal training within 90 days of hire and maintain required training.
• No driving required.
• In-person interview.
• Contract Duration: August 17, 2026 November 30, 2026.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.