Legal On-Site Services Specialist

Candidates who receive an offer will be required to complete a background check and drug test as a condition of employment.

Job Title: Legal Office Service Specialist (Copy/Print)
Location: Chicago, IL 60601
Duration: 5 Months

Job Summary
We are seeking a detail-oriented Legal Office Services Specialist to support daily operations in a legal office environment. The ideal candidate will have hands-on experience with high-volume copying, printing, scanning, document production, binding, and finishing. This role involves handling highly confidential and time-sensitive legal documents while maintaining accuracy, quality, and excellent customer service.

Key Responsibilities

• Operate high-volume copiers, printers, scanners, and other document production equipment.

• Perform copying, printing, scanning, collating, hole punching, cutting, binding, and book assembly.

• Handle confidential and sensitive legal documents with accuracy and discretion.

• Operate finishing equipment, including paper cutters, hole punch machines, shrink-wrap machines, joggers, staplers, and binding equipment.

• Perform document scanning, file conversion, file naming, OCR processing, and electronic document management.

• Conduct quality checks on completed jobs to ensure accuracy and meet customer requirements.

• Perform routine copier inspections, clear paper jams, troubleshoot basic equipment issues, and notify technicians when repairs are needed.

• Process incoming and outgoing mail, faxes, shipments, and supplies, including postage application and distribution.

• Assist with shipping and receiving, verify packing slips, and maintain accurate records.

• Maintain daily equipment meter readings, service logs, inventory records, and billing logs.

• Respond to customer requests, coordinate service calls, and provide updates on job status and completion.

• Deliver completed projects to designated customer locations within the office.

• Maintain clean, organized, and well-stocked copier and work areas.

• Meet tight deadlines while maintaining high-quality standards in a fast-paced legal environment.

Required Qualifications

• High school diploma, GED, or equivalent work experience.

• Previous experience in duplicating, printing, copying, scanning, or document production.

• Minimum of 1 year of legal industry experience is strongly preferred.

• Strong knowledge of high-volume copiers, printers, scanners, and finishing equipment.

• Basic computer skills, including Microsoft Office Suite and email systems.

• Knowledge of document management, file conversion, and electronic document workflows.

• Understanding of shipping and receiving procedures.

• Strong customer service, communication, organizational, and problem-solving skills.

• Ability to troubleshoot basic equipment issues and work independently.

• Ability to handle confidential legal documents and meet tight deadlines.

• Ability to stand for extended periods and perform repetitive document production tasks.

• Willingness to complete Ricoh Legal training within 90 days of hire.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.