Under the general supervision of the Manager & Counsel, the Law Clerk- Operations Specialist is responsible for the end-to-end processing of garnishments, levies, and other similar third-party legal orders for select American Express entities and providing other administrative support as required.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Minimum Qualifications:
- Associate's degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
- Proficient in the use of MS Office Suite and Adobe Acrobat.
- Strong written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Strong research and analytical skills.
- Ability to quickly train on, navigate, extract information, and perform actions on a variety of databases and information platforms.
- Comfortable with learning new processes and using technology tools.
Preferred Qualifications:
- Bachelor's degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
- Prior experience with processing levies, garnishments, and other legal orders.
- Sense of urgency and ability to discern critical matters.
- Manage workload to ensure that court or agency-imposed deadlines are met, and responses are complete and accurate.
- Ability to use good judgment in decision making.
- Able to work under pressure while requiring minimal supervision.
- Excellent written and oral communication skills.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
- Intake, processing and responding to garnishments, levies, asset freezes, restraining notices, information subpoenas, and similar legal orders as required.
- Ensuring that responses and actions related to garnishments, levies, and similar third-party legal orders comply with relevant federal and state laws.
- Demonstrating a strong understanding of applicable federal and state laws, and policies and procedures related to the processing of legal orders.
- Navigating multiple systems and platforms and adapting to new technologies.
- Providing administrative support to the legal order processing team as required.
- Following escalation procedures related to legal orders and alerting the supervisor when required.
- Performing all other work-related duties as required.
- Supporting projects as needed.
- Intake, processing and responding to garnishments, levies, asset freezes, restraining notices, information subpoenas, and similar legal orders as required.
- Ensuring that responses and actions related to garnishments, levies, and similar third-party legal orders comply with relevant federal and state laws.
- Demonstrating a strong understanding of applicable federal and state laws, and policies and procedures related to the processing of legal orders.
- Navigating multiple systems and platforms and adapting to new technologies.
- Providing administrative support to the legal order processing team as required.
- Following escalation procedures related to legal orders and alerting the supervisor when required.
- Performing all other work-related duties as required.
- Supporting projects as needed.