Legal Support Assistant

About the role:

Are you tired of mundane roles that offer no excitement or growth? At Chad Jones Law, we’re seeking more than just a new team member—we’re searching for SUPERSTARS who want to make a real impact in helping the clients we serve in the community. If your ideal day involves helping others, making organizational improvements, and growing, we want to meet you.

We are seeking a highly ambitious, dynamic, and passionate Legal Support Assistant who will help clients navigate the complex legal system by providing them with support and assistance throughout the process to help them get the justice they deserve.

What you'll do:

• Open new cases in the CRM system (Salesforce) and set up cases for initial stages
• Complete Personal Injury Protection (PIP) applications
• Review and compile all medical records for PIP demands
• Communicate with various health insurance agencies
• Draft correspondence
• Assist with pre-litigation event preparation
• Organize and maintain legal files
• Assist with office administration and front office duties that assist in enhancing office effectiveness
• Assist with client intake and scheduling, as needed
• Client communication and interaction to help answer questions and convey information about their case

Qualifications:

• High school diploma or equivalent with at least 2 years experience in a professional services office or other legal support function
• Excellent written and verbal communication skills, with strong attention to detail
• Ability to work on multiple projects simultaneously adapt quickly to changing priorities in a fast-paced environment and meet all deadlines
• Proficiency in Microsoft Office
• Must be an out-of-the-box thinker with strong problem-solving skills
• Ability to work independently and prioritize tasks effectively
• Positive attitude and self-starter
• Punctual and reliable
• Strong interpersonal skills and the ability to work effectively with clients and team members

What Makes You Stand Out:

• Personal Injury experience
• Bilingual in Spanish
• Bachelor’s degree
• Salesforce experience