Level 1 Technician

Computer Hardware Technician
Location: Brooklyn, NY
Salary: $40,000–$45,000 to start
Benefits: Health, Dental, Vision, 401(k)
Employment Type: Full-time
Equal Opportunity Employer (EOE)

Join a fast-growing Brooklyn-based tech firm with an exciting opportunity for a Computer Hardware Technician. We offer competitive pay, excellent benefits, and real potential for growth in a collaborative, tech-focused environment.

Key Responsibilities

• Test and troubleshoot laptops, desktops, servers, and all-in-ones (AIOs)

• Identify and report equipment issues using testing software

• Perform minor hardware repairs and reset remote management cards (iDRAC, iLOM)

• Reset and configure BIOS on tested systems

• Track and update equipment location data

• Work closely with team members to research and resolve technical problems

• Collaborate with software developers to explain hardware-related errors or recommend improvements

• Support department initiatives and special projects

• Stay current on new hardware technologies and industry trends

• Perform other duties as assigned

What You Bring

• Strong knowledge of PC hardware architecture and components

• Hands-on experience with hardware diagnostics and repair

• Basic understanding of remote server management tools (iDRAC, iLOM)

• Detail-oriented mindset with the ability to work efficiently and meet deadlines

• Proficiency in MS Excel and Google Sheets

• A team-first attitude and a willingness to learn and grow

Why Join Us?

• Competitive starting salary with clear paths to advancement

• Full health, dental, and vision coverage

• 401(k) retirement plan

• Supportive and innovative team environment

• Room for growth in a thriving tech company

If you’re passionate about technology and looking for an opportunity to grow in a supportive, fast-paced environment—we’d love to hear from you!