Level 2 Technician

Commercial Service Technician Level 2

Reports To: Service Manager

Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, possess excellent communication and customer service skills, demonstrate strong initiative, and be able to work in both a team and individual environment, consistently adhering to Envirotrol’s operating procedures and ensuring customer satisfaction. The requirements listed below are representative of the knowledge, skill, or ability the Level 2 technician must have. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Primary Function of Role

Service, maintain and repair commercial HVAC systems less than or equal to 50 tons.

Specific Job Duties

Under the direction of a Lead Technician, you will utilize service literature and technical expertise to:

        Direct expansion equipment up to 50 tons

        Packaged, water-cooled AC units up to 50 tons

      Air cooled Chiller up to 50 tons

      Applied systems up to 50 tons

        Water-source heat pumps and associated equipment

        Computer-room-type units with self-contained humidifiers and controls

        Gas-fired and electric heating systems found in commercial equipment up to 50 tons

        Pneumatic, electronic, and modular DDC control systems generally associated with commercial HVAC systems

        Air-handling equipment including VAV systems typically found in larger commercial systems

        Basic maintenance on atmospheric gas-fired hot-water boilers

        Low voltage (24-volt or 1- to 10-volt) temperature-control systems generally associated with HVAC equipment

        Air-handling equipment and duct systems associated with the commercial HVAC equipment

        Performs general maintenance on chilled- and hot-water piping and pumping systems and associated equipment

        Starts system, observes operation, reads gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control levels of fluid, pressure, and temperature in system

        Replaces or adjusts defective or worn parts to repair systems

        Diagnoses malfunctioning equipment accurately, bringing questionable situations with equipment or customers to the immediate supervisor’s attention

        Contacts dispatch after each call, keeping the coordinator informed at all times as to the job status

        Checks in at the end of the day and gets next-day job assignment before leaving for the day

      Completes all tickets, safety requirements, and XOI workflows daily

        Changes air filters

        Cleans condenser and evaporator coils, fans, and ductwork

        Inspects, adjusts, and replaces fan belts on motors

        Lubricates bearings on fan shafts and motors

        Drills holes and installs mounting brackets and hangers into floors and walls of buildings

        Lifts, hoists, and aligns components into position

        Inspects screws, bolts, rivets, welds; brazes parts to assemble structural and functional components such as motors, controls, switches, gauges, wiring harnesses, valves, pumps, compressors, condensers, cores, and pipes

        Installs wiring to connect components to electric power source

        Assists more senior service technicians as instructed by supervisor

Qualifications

        Must be able to work outside in all weather conditions

        Ability to work at heights

        Must have a lifting capacity of 75 pounds

        Must be able to climb and work on ladders, scaffolding and stairs

        Must be able to stand for long periods of time as well as stoop, kneel, crouch and crawl in order to work in tight spaces

        Must be able to work within confined spaces

        Must be able to communicate effectively with employees and customers

        Must be able to adjust focus for reading screens, monitors and controls

        Must be able to use hands to reach for, grasp and manipulate objects

Work Availability and Requirements

        Is prepared to run service calls as part of the on call rotation

        Maintains a flexible working schedule, including weekend on-call rotation for standby emergency service per rotation schedule

        Maintains a professional appearance

        Keeps truck and all equipment clean at all times

        Operates company vehicle per company fleet policy and abides by all traffic laws, drives in a courteous manner, and utilizes defensive driving techniques

        Maintains company tools according to company policies and procedures

        Ability to work on a team and interact with people

        Ability to accurately read a ruler or tape measure

        Broad knowledge of larger commercial HVAC equipment

        Understanding of single and three phase electrical systems

        Must have the ability to travel to job sites and occasionally have overnight stays

        Any other duties assigned by the supervisor

        Follow and adhere to all company safety requirements and processes

        Punctual and regular attendance

        Must possess a valid driver’s license

Education and Experience Requirements

        Must be a high school or trade school graduate or have a GED

        Must hold a Universal EPA Refrigerant Certification Card

        Minimum of 3 years of HVAC schooling or commercial experience, PLUS 1 year of working independently performing commercial HVAC service from a company vehicle

      Employee has shown they can perform the minimum number of must meet competencies as shown on the “Tech Level 2 Competency Template”

Ready to Lead the Way?

If you're an experienced HVAC professional who takes pride in your craft and wants the opportunity to build a career - not just work another job - we'd like to hear from you.

Join Envirotrol and put your experience to work on challenging projects with a team that values what you bring to the table.

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