Level 2 Technician

Commercial Service Technician Level 2

Reports To: Service Manager

Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, possess excellent communication and customer service skills, demonstrate strong initiative, and be able to work in both a team and individual environment, consistently adhering to Envirotrol's operating procedures and ensuring customer satisfaction. The requirements listed below are representative of the knowledge, skill, or ability the Level 2 technician must have. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Primary Function of Role

Service, maintain and repair commercial HVAC systems less than or equal to 50 tons.

Specific Job Duties

Under the direction of a Lead Technician, you will utilize service literature and technical expertise to:

Direct expansion equipment up to 50 tons

Packaged, water-cooled AC units up to 50 tons

Air cooled Chiller up to 50 tons

Applied systems up to 50 tons

Water-source heat pumps and associated equipment

Computer-room-type units with self-contained humidifiers and controls

Gas-fired and electric heating systems found in commercial equipment up to 50 tons

Pneumatic, electronic, and modular DDC control systems generally associated with commercial HVAC systems

Air-handling equipment including VAV systems typically found in larger commercial systems

Basic maintenance on atmospheric gas-fired hot-water boilers

Low voltage (24-volt or 1- to 10-volt) temperature-control systems generally associated with HVAC equipment

Air-handling equipment and duct systems associated with the commercial HVAC equipment

Performs general maintenance on chilled- and hot-water piping and pumping systems and associated equipment

Starts system, observes operation, reads gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control levels of fluid, pressure, and temperature in system

Replaces or adjusts defective or worn parts to repair systems

Diagnoses malfunctioning equipment accurately, bringing questionable situations with equipment or customers to the immediate supervisor's attention

Contacts dispatch after each call, keeping the coordinator informed at all times as to the job status

Checks in at the end of the day and gets next-day job assignment before leaving for the day

Completes all tickets, safety requirements, and XOI workflows daily

Changes air filters

Cleans condenser and evaporator coils, fans, and ductwork

Inspects, adjusts, and replaces fan belts on motors

Lubricates bearings on fan shafts and motors

Drills holes and installs mounting brackets and hangers into floors and walls of buildings

Lifts, hoists, and aligns components into position

Inspects screws, bolts, rivets, welds; brazes parts to assemble structural and functional components such as motors, controls, switches, gauges, wiring harnesses, valves, pumps, compressors, condensers, cores, and pipes

Installs wiring to connect components to electric power source

Assists more senior service technicians as instructed by supervisor

Qualifications

Must be able to work outside in all weather conditions

Ability to work at heights

Must have a lifting capacity of 75 pounds

Must be able to climb and work on ladders, scaffolding and stairs

Must be able to stand for long periods of time as well as stoop, kneel, crouch and crawl in order to work in tight spaces

Must be able to work within confined spaces

Must be able to communicate effectively with employees and customers

Must be able to adjust focus for reading screens, monitors and controls

Must be able to use hands to reach for, grasp and manipulate objects

Work Availability and Requirements

Is prepared to run service calls as part of the on call rotation

Maintains a flexible working schedule, including weekend on-call rotation for standby emergency service per rotation schedule

Maintains a professional appearance

Keeps truck and all equipment clean at all times

Operates company vehicle per company fleet policy and abides by all traffic laws, drives in a courteous manner, and utilizes defensive driving techniques

Maintains company tools according to company policies and procedures

Ability to work on a team and interact with people

Ability to accurately read a ruler or tape measure

Broad knowledge of larger commercial HVAC equipment

Understanding of single and three phase electrical systems

Must have the ability to travel to job sites and occasionally have overnight stays

Any other duties assigned by the supervisor

Follow and adhere to all company safety requirements and processes

Punctual and regular attendance

Must possess a valid driver's license

Education and Experience Requirements

Must be a high school or trade school graduate or have a GED

Must hold a Universal EPA Refrigerant Certification Card

Minimum of 3 years of HVAC schooling or commercial experience, PLUS 1 year of working independently performing commercial HVAC service from a company vehicle

Employee has shown they can perform the minimum number of must meet competencies as shown on the "Tech Level 2 Competency Template"

Ready to Lead the Way?

If you're an experienced HVAC professional who takes pride in your craft and wants the opportunity to build a career - not just work another job - we'd like to hear from you.

Join Envirotrol and put your experience to work on challenging projects with a team that values what you bring to the table.

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