Level 3 Technician

Commercial Service Technician Level 3

Journeyman with 5 years experience

Reports To: Service Manager

Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, possess excellent communication and customer service skills, demonstrate strong initiative, and be able to work in both a team and individual environment, consistently adhering to Envirotrol’s operating procedures and ensuring customer satisfaction. The requirements listed below are representative of the knowledge, skill, or ability the Level 3 technician must have. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Primary Function of Role

Service, maintain and repair commercial HVAC systems less than or equal to 200 tons.

Specific Job Duties

With the necessary service literature, the Level 3 technician has the technical expertise to service, perform maintenance on, and repair most:

• Air-cooled water chillers equipped with reciprocating, scroll, or screw compressors
• Water-cooled DX water chillers equipped with reciprocating, scroll, or screw compressors
• Electronic controls incorporated with most packaged water chillers
• Chilled- and hot-water piping and pumping systems equipped with variable speed drives
• Most gas-fired and electric hot-water heating systems typically found in commercial systems
• Electronic and computer-controlled digital temperature-control systems typically found in commercial systems
• Electronic variable-speed drives typically connected to VAV air handlers and pumps
• Packaged, water-cooled AC units up to 200 tons
• Water-source heat pumps and associated equipment
• Computer-room-type units with self-contained humidifiers and controls
• Gas-fired and electric-heating systems found in commercial equipment up to 200 tons
• Pneumatic, electronic, and modular DDC control systems generally associated with commercial HVAC systems
• Air-handling equipment including VAV systems typically found in larger commercial systems
• Basic maintenance on atmospheric gas fired hot water boilers
• Direct expansion AC equipment up to 200 tons
• Low voltage (24-volt or 1- to 10-volt) temperature-control systems generally associated with HVAC equipment
• Air-handling equipment and duct systems associated with the commercial HVAC equipment
• Starts system, observes operation, reads gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control levels of fluid, pressure, and temperature in system
• Replaces or adjusts defective or worn parts to repair systems
• Diagnoses malfunctioning equipment accurately, bringing questionable situations with equipment or customers to the immediate supervisor’s attention
• Contacts dispatch after each call, keeping the coordinator informed at all times as to the job status
• Checks in at the end of the day and gets next-day job assignment before leaving for the day
• Completes all tickets, safety requirements, and XOI workflows daily
• Changes air filters
• Cleans condenser and evaporator coils, fans, and ductwork
• Inspects, adjusts, and replaces fan belts on motors
• Lubricates bearings on fan shafts and motors
• Drills holes and installs mounting brackets and hangers into floors and walls of buildings
• Lifts, hoists, and aligns components into position
• Inspects screws, bolts, rivets, welds; brazes parts to assemble structural and functional components such as motors, controls, switches, gauges, wiring harnesses, valves, pumps, compressors, condensers, cores, and pipes
• Installs wiring to connect components to electric power source
• Assists more senior service technicians as instructed by supervisor

Qualifications

        Must be able to work outside in all weather conditions

        Ability to work at heights

        Must have a lifting capacity of 75 pounds

        Must be able to climb and work on ladders, scaffolding and stairs

        Must be able to stand for long periods of time as well as stoop, kneel, crouch and crawl in order to work in tight spaces

        Must be able to work within confined spaces

        Must be able to communicate effectively with employees and customers

        Must be able to adjust focus for reading screens, monitors and controls

        Must be able to use hands to reach for, grasp and manipulate objects

Work Availability and Requirements

        Is prepared to run service calls as part of the on call rotation

        Maintains a flexible working schedule, including weekend on-call rotation for standby emergency service per rotation schedule

        Maintains a professional appearance

        Keeps truck and all equipment clean at all times

        Operates company vehicle per company fleet policy and abides by all traffic laws, drives in a courteous manner, and utilizes defensive driving techniques

        Maintains company tools according to company policies and procedures

        Ability to work on a team and interact with people

        Ability to accurately read a ruler or tape measure

        Broad knowledge of larger commercial HVAC equipment

        Understanding of single and three phase electrical systems

        Must have the ability to travel to job sites and occasionally have overnight stays

        Any other duties assigned by the supervisor

        Follow and adhere to all company safety requirements and processes

        Punctual and regular attendance

        Must possess a valid driver’s license

Education and Experience Requirements

        Must be a high school or trade school graduate or have a GED

        Must hold a Universal Refrigerant Card

      Has completed 4 year apprenticeship program or trade school program

        Must have a minimum total of 5 years combined HVAC schooling and commercial experience.

      Employee has shown they can perform the minimum number of must meet competencies as shown on the “Tech Level 3 Competency Template”

Ready to Apply?

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