Level 4 CO Installer
Must Have Reliable Transportation
New Castle, DE and Eastern, PA
The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific Company and customer local requirements.
Summary of Requirements:
• Power running and terminating
• Cat cabling and RJ45 connecting
• Fiber running, scoping, cleaning, testing and terminating
• Leads must have admin skills for daily reporting, and customer interaction
• Must have basic hand tools.
Duties and Responsibilities:
• Work with minimum supervision and be certified in Skill levels 1, 2 and 3
• Input job status, issues and requests and all-expense-related information into the Project Management platform.
• Reconcile materials for sales order using web-based inventory control forms
• Understand the scope of work and customer expectations as well as the profitability objectives and timeframes.
• Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction.
• Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager.
• Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform.
• Maintain tools assigned to the job as well as monitor tool calibration requirements
• Perform hardware testing, such as power verification, device provisioning and system tests.
• Responsible for all work meeting all customer standards.
• Meet or exceed customer and internal documented acceptable levels of quality.
Knowledge, Skills and Abilities:
• Lead Installation Technician should have a minimum of 5 years Data Center/PoP/CO installation experience.
• Good mechanical aptitude.
• Knowledge of basic power tools.
• Optical routing equipment installations
• Fiber optic cable installation & testing practices
• AC/DC power
• Infrastructure installation work (equipment racks, cable racks and fiber duct etc.)
Physical Demands:
The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. · The employee will be required to climb and work off of ladders. · The employee will be required to work under raised floors. · The employee will be required to cut and drill metal and concrete. · The employee must be able to distinguish between different colors. · The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. · The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. · Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.)