Licensed Call Center Agent

L.A. Insurance is seeking a Licensed Call Center Insurance Agent to join our team. This role is perfect for a licensed Property & Casualty professional who enjoys working directly with customers, providing guidance on auto insurance coverage, and supporting both new and existing policyholders in a fast-paced agency environment.

You will play a key role in helping customers secure appropriate coverage by quoting, binding, and servicing auto insurance policies. To support your success in your first year, L.A. Insurance offers a $5,000 Employment Success Bonus, paid out in milestone-based installments as you progress and meet key performance goals.

This is a high activity sales environment with approximately with 130–150 provided leads per day and 2,000+ calls per month.

Your Career Roadmap

You’ll receive a structured two-month training program designed to fully prepare you for the role, including product knowledge, systems training, and hands-on support. Our leadership and corporate teams are available to provide ongoing guidance as you ramp up and build confidence in the role.

We are committed to investing in your development and providing the tools, training, and support needed to succeed in a high-volume insurance environment. This isn't just a job description—it's a roadmap for your first year with us. From the training room to the anniversary celebration, we provide the tools and the bonuses to turn your talent into a career!

Key Responsibilities

• Build an Empire: Cultivate deep, positive relationships with customers and local business associates.
• Expert Solutions: Use your expertise to craft bespoke property and auto insurance packages.
• Close the Deal: Rapidly generate quotes and bind coverages with precision.
• Elevate the Experience: Use active listening to turn challenges into wins.
• Master the Industry: Stay ahead of the curve with a deep understanding of L.A. Insurance. products.

What You Bring to the Table

• An active P&C License in the State of Michigan.
• A proven track record in sales or experience customer-facing environments.
• A patient, analytical mind that thrives on finding the "yes".
• Meticulous attention to detail and strong multitasking skills.
• Exceptional oral, written, and presentation skills.
• A goal-oriented, proactive "team player" with the independence to lead.

Compensation & World-Class Benefits

• Comprehensive Health: Premium Medical, Dental, and Vision coverage.
• Future Security: 401k with company match and Employer-Paid Life Insurance.
• Peace ofMind: Voluntary Short-Term/Long-Term Disability and supplemental Life options.
• Work-Life Balance: Generous Paid Time Off (PTO) and Company-Paid Holidays.
• Professional Growth: Professional certification reimbursement and ongoing development programs.