Lieutenant- Protective Services

Agency Information

Serve Texas with private-sector urgency and public-sector purpose.

Every dollar the State of Texas collects, holds, or spends runs through the Comptrollers Office. We are the states chief tax collector, accountant, revenue estimator, treasurer, and purchasing manager. We write the checks and keep the books for the multi-billion-dollar business of state government, and we serve virtually every Texan while doing it.

Texans trust us with their money. We earn that trust every day by safeguarding taxpayer dollars, cutting waste, and finding better, faster, more efficient ways to get the job done.

This is not a place to coast. The work is demanding, the pace is fast, and the standards are high. We want people who take ownership, question the status quo, and think creatively seeing beyond the obvious to solve the problems facing Texans. We measure ourselves by results. If youre driven by the idea that government can work better, and willing to work hard to prove it, youll fit in here.

What youll get in return: real responsibility, meaningful work, and the chance to build your career alongside sharp, mission-focused professionals. We invest in people who invest in the job, with on-the-job training, professional development, and room to grow as fast as your performance allows.

Public service is a calling. If youre ready to make every taxpayer dollar count, we want to hear from you.

To stay current on your application, log in to the CAPPS portal to check for status updates. We update it as promptly as possible.

Work Hours

Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.

General Description

Join Criminal Investigation as a Lieutenant, Protective Services. Work involves Oversees and directs daily security operations to ensure the safety of employees, facilities, critical assets, and treasury functions. This role provides leadership and supervision to personnel, manages staffing and resource allocation, ensures consistent operational readiness across all protective services activities, and has direct operational involvement in protective service activities. The Lieutenant conducts and reviews risk assessments, coordinates security planning, and collaborates with internal stakeholders and external law enforcement partners to support a secure operating environment. The position is responsible for developing personnel, implementing policies and best practices, maintaining compliance with regulatory and organizational requirements, and enhancing the overall effectiveness of the program. The Lieutenant serves as a key operational leader within the Protective Services division and supports strategic initiatives that strengthen organizational security posture.

Minimum Qualifications

• Bachelors degree from an accredited college or university.

• Four (4) years of experience in protective services, corporate security, physical security operations, emergency response, or related public safety functions, with progressively responsible leadership and supervisory experience. Formal leadership or management training is preferred.

• Satisfactory service in the career progression position immediately preceding the position of Lieutenant.

Preferred Qualifications

• Graduation from an accredited college or university with bachelors degree in criminal justice, security management, public administration, emergency management, or a related field.

• Experience conducting risk assessments, security planning, incident review, and operational readiness evaluations.

• Experience coordinating security operations, personnel scheduling, resource allocation, and multi-agency collaboration.

• Experience delivering or coordinating training programs related to security, emergency preparedness, or threat/risk assessment.

Substitutions

• One additional year of experience in protective services, corporate security, physical security operations, emergency response, or related public safety functions may substitute for thirty semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).

Licenses and Certifications

• Professional certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or similar security-related credentials are preferred but not required.

• TCOLE License Required; An advanced peace officer certification (or higher) from the Texas Commission on Law Enforcement is preferred.

• This position requires 50% work-related travel. Employees must be able to operate a motor vehicle safely and maintain eligibility to drive throughout employment.

• A valid Texas (or state of residency) drivers license and a satisfactory driving record are a condition of employment.

• Applicants who are offered an interview must present the following documents at or before the interview: A state issued driving record for the last 36 months; valid Texas drivers license (or state of residency drivers license); and current proof of automobile insurance

Essential Job Duties:

Supervision, Staffing, and Personnel Management

• Supervises and coordinates the activities of staff, including scheduling work assignments, setting priorities, monitoring performance, and directing daily operational activities in accordance with applicable laws, agency policies, and established standards.

• Develops and manages staffing plans, shift schedules, on-call rotations, leave requests, and personnel assignments to ensure continuous coverage and operational readiness.

• Provides leadership, mentoring, coaching, and professional development for assigned personnel while fostering a culture of accountability, professionalism, teamwork, and continuous improvement.

• Personally participates in assignments as operational needs dictate.

• Monitors and reviews employee performance, develops competencies, and conducts evaluations, counseling sessions, corrective actions, and career development planning as needed.

• Assists in planning, developing, coordinating, and delivering training programs related to facility security, emergency response, threat and risk assessment, and operations.

• Serves as an instructor, field training officer, and subject matter expert in facility security, threat assessment, operational planning, leadership development, and related disciplines.

Security Operations and Risk Planning

• Coordinates and supervises security operations for employees, facilities, critical assets, treasury operations, special events, and other organizational functions requiring enhanced security measures.

• Conducts advance planning, risk assessments, facility surveys, and operational reviews to support routine and special security assignments and to enhance the effectiveness.

• Provides operational guidance and recommendations to supervisors and executive leadership regarding security operations, personnel deployment, resource utilization, and risk-mitigation strategies.

• Coordinates regularly with command staff regarding personnel matters, operational activities, policy implementation, training needs, resource allocation, and division initiatives.

• Reviews operational plans, security assessments, incident reports, and other documentation for accuracy, completeness, and compliance with applicable laws, policies, and internal procedures.

• Serves as a liaison with local, state, and federal law enforcement agencies, security partners, and facility stakeholders to support coordinated security operations and information sharing.

• Prepares reports, memoranda, security plans, after-action reviews, and budget recommendations; testifies in administrative or court proceedings as required.

• Assists in the development, implementation, and evaluation of security policies, procedures, standards, and best practices.

Readiness, Resources, and Operational Analysis

• Coordinates equipment, inventory, vehicle, technology, and resource management programs to ensure personnel are properly equipped and operationally ready to support security missions.

• Monitors and evaluates the operational readiness of personnel, equipment, facilities, and other security resources to ensure mission requirements can be met safely and effectively.

• Analyzes security processes and organizational needs and provides recommendations to leadership regarding staffing levels, resource allocation, training requirements, and operational improvements.

Knowledge of:

• Physical security operations, facility protection strategies, and risk-assessment methodologies.

• Organizational policies, security protocols, and regulatory compliance requirements relevant to protective services.

• Operational planning, staffing models, and resource allocation in a 24/7 protective services environment.

• Training development principles and best practices for emergency response, threat assessment, and security operations.

Skill in:

• Supervising, mentoring, coaching, and evaluating personnel to support performance and professional growth.

• Coordinating and directing daily security operations, setting priorities, and managing workflow under varying operational demands.

• Reviewing security assessments, incident reports, and operational plans for accuracy, completeness, and compliance.

• Communicating effectively with staff, leadership, law enforcement partners, and organizational stakeholders.

Ability to:

• Lead personnel and maintain operational readiness across protective services functions.

• Assess risks, identify vulnerabilities, and recommend security improvements and mitigation strategies.

• Interpret and implement policies, procedures, and best practices consistently across diverse operational environments.

• Manage multiple tasks, respond effectively to emergencies, and adapt to dynamic and evolving security needs.

Maximize Your Earnings!

At the Comptrollers office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

Please Note:

An applicant must be eligible to work in the United States to be hired at the Comptrollers office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

Applicants must ensure that all required supplemental questions are fully answered, complete job histories, and description of duties performed.

Applications submitted through Work in Texas: Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS TAM to register or login and access your profile.

Military Preference: To receive military preference, you are required to provide proof by attaching the necessary documentation to this job application.

To explore how military experience may align with this role, applicants may review Military Occupational Specialty (MOS) codes within the States Position Classification Plan. Please refer to the Military Crosswalk and select the occupational category that most closely corresponds with the classification listed in this job posting.

The Comptrollers Office is proud to be an equal opportunity workplace.

Due to the high volume of applications, we do not accept telephone calls. Only candidates selected to interview will be contacted. Notifications to applicants are sent electronically to the email address you provide.