Lifelong Learning Envoy (Extended Education Specialist II) - Temporary

Salary and Benefits

Salary Range: $6,320.00 per month to $9,014.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,320.00 per month to $7,667.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculatordemonstrates the significance of our benefits package.

Classification

Extended Education Specialist II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on November 12, 2026.

This position is a full-time temporary position through June 30, 2027, with the possibility of reappointment.

The Lifelong Learning Envoy provides independent program development, analysis, and administrative support for the Osher Lifelong Learning Institute (OLLI) and other lifelong learning initiatives within University Extension. The position develops, implements, and evaluates strategies to grow membership, expand community engagement, strengthen programming, and extend lifelong learning opportunities throughout the region.

Working with considerable independence, the Lifelong Learning Envoy analyzes membership and program activity, identifies opportunities for growth and improvement, develops and coordinates programs and outreach initiatives, and cultivates relationships with community organizations and prospective participants. The position works closely with Professional and Continuing Education (PaCE) to develop and coordinate lifelong learning programming and community engagement activities. The position engages OLLI members and the OLLI Advisory Committee as valued sources of advice and perspective and serves as a principal liaison among members, instructors, volunteers, PaCE, and the broader community. This position also maintains awareness of the Bernard Osher Foundation's expectations for funded OLLI programs and participates in the national and regional Osher Lifelong Learning Institute network, including the Osher National Resource Center (NRC), to bring best practices and shared resources back to the CSU East Bay program.

Responsibilities

Outreach and Growth

• Establish and monitor measurable goals for membership growth, outreach activity, community engagement, and participation; regularly evaluate progress and recommend adjustments to strategies and activities.
• Develop and implement initiatives to substantially increase OLLI membership and participation in lifelong learning programs.
• Identify and cultivate relationships with senior living and residential communities, libraries, municipalities, community organizations, alumni groups, and other organizations serving prospective participants.
• Establish opportunities to bring lifelong learning programs into new communities and geographic areas throughout the region.
• Analyze membership, participation, retention, geographic, and outreach data to identify opportunities and inform program decisions.
• Design and evaluate outreach, recruitment, referral, reengagement, and community-based initiatives.
• Represent OLLI, PaCE, and University Extension at community events, meetings, presentations, and other engagement opportunities.
• Participate in the national and regional Osher Lifelong Learning Institute network, including Osher National Resource Center (NRC) meetings and peer-OLLI collaboration, to bring outreach and growth best practices back to the local program.

Program Development

• Research community interests, participation patterns, and emerging opportunities to inform the development of lifelong learning programming.
• Develop and coordinate courses, lectures, events, and other learning experiences responsive to member and community interests.
• Identify and cultivate prospective instructors, presenters, venues, and program collaborators.
• Evaluate program participation, member feedback, and other indicators to recommend changes to programming and delivery.
• Coordinate implementation of new programs, locations, formats, and community-based offerings in collaboration with PaCE.
• Develop recommendations for improving the accessibility, reach, effectiveness, and sustainability of lifelong learning programs.
• Coordinate with the Osher National Resource Center's Osher Online program to supplement local course offerings and identify opportunities to expand access for members with mobility, transportation, or scheduling constraints.

Member Stewardship

• Cultivate meaningful relationships with OLLI members, instructors, volunteers, and prospective participants.
• Engage OLLI members and the OLLI Advisory Committee as important sources of advice regarding programming, membership experience, community needs, and the future direction of OLLI.
• Facilitate effective opportunities for the OLLI Advisory Committee to provide counsel and recommendations to University Extension leadership.
• Solicit, analyze, and synthesize member and community perspectives to inform program planning and improvement.
• Communicate program developments, opportunities, decisions, and institutional priorities clearly and consistently with members and other stakeholders.
• Foster an inclusive and welcoming lifelong learning community that encourages participation, connection, volunteerism, and continued engagement.
• Support the organization and effectiveness of OLLI volunteer committees (e.g., Advisory Committee, curriculum, social events, marketing, and communications volunteer groups), helping recruit, onboard, and sustain volunteer leadership as membership grows.
• Contribute outreach and growth data and narrative to the program's annual reporting to the Bernard Osher Foundation, in partnership with program coordinators and PaCE leadership.

Minimum Qualifications

Knowledge and Abilities 

• Knowledge of the procedures and practices in educational program and curriculum planning in education, and the processes required to plan and construct academic programs and course outlines.
• Ability to determine needs for new or revised programs.
• Ability to plan hours and develop course outlines with instructors.
• Ability to locate instructors and to assist them in understanding and completing contract arrangements.
• Ability to develop budgets and analyze costs.
• Ability to develop and implement promotional strategies.
• Ability to represent the CSU system to the community and develop working relationships.
• Ability to manage logistics of providing classes and to analyze cost information and statistics.

Experience 

• Equivalent to three years of experience in planning classes and curriculum for higher or extended education programs and including developing resources, budgets, marketing plans and liaison with the community.

Education 

• Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning.

Preferred Skills and Knowledge

• Demonstrated experience supporting adult, lifelong learning, continuing education, membership-based, or community education programs.
• Experience using participation, membership, demographic, geographic, and program data to assess program reach, identify trends, and inform outreach, engagement, and service improvements.
• Experience cultivating collaborative relationships with community organizations, members, volunteers, instructors, advisory groups, University stakeholders, and external partners.
• Experience coordinating educational events, member engagement activities, outreach initiatives, and community-based programs.
• Demonstrated ability to translate stakeholder input and advisory group feedback into program enhancements and service improvements.
• Demonstrated ability to manage multiple projects and priorities from initial planning through implementation, assessment, and follow-up.
• Strong written, oral, presentation, facilitation, and interpersonal communication skills, including the ability to engage effectively with diverse individuals and groups.
• Demonstrated sound judgment, diplomacy, and discretion when working with individuals and groups with differing perspectives, needs, and priorities.
• Experience using administrative, registration, communication, data, and productivity systems to support program operations, engagement, reporting, and continuous improvement.
• Knowledge of, or ability to quickly learn, the national Osher Lifelong Learning Institute network, the Osher National Resource Center, and the Bernard Osher Foundation’s expectations for funded local OLLI programs, including applicable reporting and program-support requirements.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s  Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. 

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.