Lift Operations Lead

The Lift Operations Lead supports the Lift Operations team by assisting operators and supervisors in the safe and efficient daily operation of ski lifts. This role includes mentoring new operators, performing inspections, and ensuring high-quality guest service on the mountain.

Duties & Responsibilities:   

• Assist in training and mentoring lift operators

• Support operators with daily tasks, including snow removal, setup, and closing procedures

• Conduct routine on-hill inspections of lift operations

• Serve as an early morning opener during the winter season

• Promote safety awareness and deliver exceptional guest service

• Collaborate with lift maintenance to complete daily operational inspections

• Work cross-functionally with all mountain departments to ensure smooth operations

• Complete pre-operational procedures and safety checks

• Monitor loading and unloading areas to ensure guest safety

• Identify and respond to guest needs promptly and professionally

• Uphold company and departmental safety standards at all times

Qualifications:    

• Previous lift operations experience and intermediate to advanced skiing or snowboarding ability preferred

• Must be 18 years of age or older with a high school diploma or equivalent

• Proficient in English (reading, writing, and speaking)

• Must be able to lift and/or move up to 25 pounds regularly and up to 50 pounds frequently

• Work outdoors in all weather conditions

• Must be available to work weekends, holidays, and early morning shifts (6:00 a.m. start time)

• Commitment to working the entire winter season

• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching