LIMS Product Owner

Job Description

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Job Title: LIMS Product Owner

Req Id: 3676

Work Model: Hybrid

Company: Altria Client Services

State/Province: Virginia

Job Description:

Are you passionate about connecting laboratory science and technology to strengthen quality systems, regulatory compliance, and business outcomes? Join us as an LIMS Product Owner and Technical Lead for OneLab, the BIOVIA LIMS that supports laboratory testing across Altria's Operating Companies! In this role, you'll advance quality computer systems by applying deep technical expertise to design and optimize system capabilities and workflows that improve consistency, usability, and control while aligning with compliance and operational needs.

We're looking for a hands-on technical leader who can translate laboratory science into software solutions. They will also strengthen collaboration across functions to improve solution quality, speed up delivery, and build confidence among partners. This position is based in Richmond, VA, with a hybrid work schedule (Tuesday through Thursday in the office). Relocation benefits are available.

What you will be doing:

Product Ownership and Platform Delivery

• Being responsible for the OneLab LIMS platform end to end, including scope, MVP definition, release sequencing, and SOWs for enhancements and upgrades.
• Leading platform upgrades from readiness and gap assessment through testing and go-live, including prioritizing fixes and replacing customizations with out-of-box functionality.
• Defining and maintaining method architecture and configuration standards that simplify the system and reduce lab and development effort.

Method Development and System Configuration

• Leading recipe and method development for laboratory customers
• Configuring and supporting sample login workflows, admin configuration, and system administration.
• Designing data import solutions for external contract labs, including testing of data files and spec sheets.

Integrations, Reporting, and Data

• Leading instrument integration and metrology activities, including instrument setup, connectivity, events, resolving issues, and auditing.
• Supporting system integrations

Quality, Compliance, and Risk Management

• Maintaining QMS documentation, work instructions, and control documents to support system and business changes.
• Prioritizing and resolving open compliance and system-related items to ensure timely risk mitigation.
• Establishing testing best practices that improve edge-case coverage and the use of representative data.

Stakeholder Engagement and Team Leadership

• Translating lab-scientist language into implementable software requirements using visual mock-ups, use cases, workflow diagrams, and live demos.
• Leading and coaching method developers
• Facilitating regular business partner alignment across scientific, quality, and IT teams
• Delivering end-user training and organizational change management for new functionality.

We want you to have:

• Bachelor's degree or advanced degree in Information Systems, Computer Science, or a related field
• Certified Scrum Product Owner (CSPO) certification preferred.
• 5+ years of educational and/or work experience with laboratory or scientific systems.
• Hands-on experience developing or supporting a LIMS in a regulated laboratory environment preferred.
• Experience as a product owner or team lead on a system implementation or upgrade preferred.
• Experience in instrument and system integrations preferred.
• Working knowledge of QMS documentation, validation, and User Acceptance Testing preferred.
• Familiarity with analytical testing workflows preferred.
• Strong written and oral communication, critical thinking, and the ability to translate scientific needs into technical solutions.
• Strong organizational and prioritization skills, with the ability to handle multiple priorities, maintain attention to detail, and meet commitments in a dynamic environment.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00.

Why You'll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:

• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work - annual merit increases and performance bonus.
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary.
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back - paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we've been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Learn more about Altria at www.altria.com and follow us on LinkedIn.

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