Line Cook - Customer Facing

Soul & Smoke
  • Chicago, Illinois
  • $17–$20
  • Instant Apply
4 days ago

Job Description

Customer-facing kiosk. Weekends/Evenings required.
We are seeking an experienced, capable and reliable prep/line cook to join the team at our kiosk at Ogilvie Station/Accenture Tower (500 W. Madison, Chicago). This Soul & Smoke outlet in requires a skill set strong enough to carry out line prep, execute line orders, and interact with customers in this open, client-facing kitchen. The ideal candidate is a self-motivated, detail-oriented, energetic cook with strong time management and communication skills.

Job Responsibilities:
  • Greet guests in a friendly manner, answer questions in person and on phone, take orders on POS when needed.
  • Set up and stock stations daily with necessary food and supplies.
  • Prepare food items by cutting, chopping, mixing, smoking, grilling, sautéing, and other cooking methods according to specified recipes and standards.
  • Maintain cleanliness that complies with food sanitation requirements by properly handling food and ensuring correct storage.
  • Perform inventory checks and complete food storage logs as required.
  • Prep and send out dine-in and to-go orders in a fast-paced setting.
  • Communicate with Soul & Smoke management, customers, and coworkers in a proactive and professional manner.
  • Maintain a positive, empathetic, and professional attitude.
  • Wash and put away dishes.

Requirements:
  • Must have the ability to work evenings and weekends and be flexible when necessary.
  • 2 years of line/prep experience - some fine dining preferred.
  • Customer service experience.
  • Servsafe and Chicago food manager, Allergen, and Basset certifications required.
  • Reliable and timely.
  • Ability to multitask and keep organized.
  • Ability to walk/stand for extended periods and lift up to 50 pounds.
  • Ability to work autonomously and as part of a team.
  • Some training shifts will be in Evanston.

Pay/Benefits:
  • Job Type: Full-time preferred, part-time is possible.
  • Pay: Base of $17-20 per hour, plus pooled service charge/revenue share ($5-8+ per hour additional per hour). Full time employees make over $10,000 in revenue share per year.
  • Benefits: Staff meals, dining discounts. Aflac plans and Illinois Secure Choice Roth IRA retirement savings plans available. Paid leave and sick leave. Health and dental available for full-time employees after 90 days.

About Soul & Smoke.
Soul & Smoke (Evanston, Avondale, West Loop) is a collection of restaurants, two food trucks, and catering team that serve barbecue fare and comfort food from the heart. The Black-owned and women-led team at the helm of Soul & Smoke values being part of the community through thoughtful initiatives, like providing customers the option to purchase a meal for a neighbor in need and partnering with nonprofits like World Central Kitchen to feed underserved populations.

Numbers & Facts

LocationChicago, Illinois
Salary$17–$20

Skills

  • Communication Skillsunmatched
  • Cook Dishesunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Lift/Move 50 Poundsunmatched
  • Multitaskingunmatched
  • Nonprofitunmatched
  • Order Processingunmatched
  • Organizational Skillsunmatched
  • Retirement Planunmatched
  • Sanitationunmatched
  • ServSafe Certificationunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Time Managementunmatched

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