The Litigation Supervisor oversees the daily management of litigated claims, providing leadership and technical guidance to Litigation Examiners. This role ensures claims are handled timely, accurately, strategically, and in compliance with company guidelines and applicable regulations. The Supervisor also manages defense counsel, litigation expenses, reserves, evaluations, settlements, mediations, trials, and high-exposure matters.
Essential Duties & Responsibilities
Oversee the litigation inventory and ensure timely suit referrals, deadlines, hearings, mediations, and trials.
Monitor complex, aging, and high-exposure claims and escalate significant issues to Claims Management.
Review liability, damages, coverage, reserves, evaluations, and settlement strategies.
Guide examiners on litigation strategy, negotiations, and claim resolution.
Manage relationships and performance of defense counsel.
Conduct file reviews to ensure accurate documentation, compliance, and proper claim handling.
Monitor reserves and exposure and ensure updates are made following significant claim developments.
Ensure files are prepared for mediations and trials.
Provide daily leadership, coaching, training, and performance management to Litigation Examiners.
Monitor inventory, deadlines, settlement opportunities, counsel reporting, and examiner activities.
Promote accountability, productivity, professional communication, and timely claim resolution.
Qualifications
Required:
Active Texas Adjuster License or ability to obtain one.
At least 5 years of claims experience, preferably in bodily injury and/or litigated auto claims.
Strong knowledge of liability, damages, negotiations, litigation, and reserving.
Strong communication, organization, analytical, and decision-making skills.
Ability to manage multiple deadlines in a high-volume environment.
Preferred:
Prior supervisory or claims leadership experience.
Texas nonstandard personal auto experience.
Experience managing defense counsel, mediations, depositions, trials, and high-exposure claims.
Core Competencies
Leadership and accountability
Litigation knowledge and strategy
Analytical and sound decision-making
Communication and organization
Risk awareness and escalation
Strategic claim management
The Litigation Supervisor should understand the exposure, defense strategy, claim value, barriers to resolution, and next steps for every litigated claim.
Numbers & Facts
Location
North Houston, TX
Job Type
Full-time
Skills
Analysis Skillsunmatched
Attorneyunmatched
Claims Managementunmatched
Claims Processingunmatched
Coachingunmatched
Communication Skillsunmatched
Corporate Complianceunmatched
Dental Insuranceunmatched
Documentationunmatched
Health Insuranceunmatched
Leadershipunmatched
Litigationunmatched
Negotiation Skillsunmatched
Performance Managementunmatched
Regulationsunmatched
Relationship Managementunmatched
Riskunmatched
Technical Leadershipunmatched
Time Managementunmatched
Vision Planunmatched
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