Insurish, a leading insurance provider is seeking a remote Live Chat Support Agent to join our dynamic team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service to our clients through live chat support.
Responsibilities:
Engage with customers through live chat to provide assistance with insurance-related inquiries
Answer customer questions and provide guidance on insurance products and services
Resolve customer issues and complaints in a timely and professional manner
Collect and update customer information in our database
Work collaboratively with team members to ensure customer satisfaction
Stay up-to-date on product knowledge and company policies
Requirements:
Excellent communication skills, both written and verbal
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
Proficiency in using live chat software and other communication tools
High school diploma or equivalent
#hc267483
Numbers & Facts
Location
Baltimore, MD (Remote)
Skills
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Insuranceunmatched
Multitaskingunmatched
Online Chatunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Time Managementunmatched
Writing Skillsunmatched
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