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Customer Care Jobs in Baltimore, MD

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Customer Service Representative Contract - Contract TalentBurst, Inc.

Arlington, VA

$18 / hour
Quick Apply

Communicate and partner with customers tactfully and empathetically to resolve issues, using clear language translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can comprehend and act upon. Ask appropriate questions and listen actively to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while documenting relevant information in a clear and concise manner in computer systems.

3 days ago

Call Center Representative TriSource

Rockville, MD

$25–$30 / hour
Contractor
Full time
Quick Apply

Handle inbound and outbound calls with professionalism, clarity, and a customer-centric approach to address client inquiries regarding banking services, financial products, and account status. In this role, you will serve as the primary point of contact for clients, providing exceptional customer service while managing inquiries related to banking, financial products, and account information.

30+ days ago

Diabetes Care/Ed Specialist Registered Dietitian MedStar Health

Washington, DC

$74,214–$134,596 / year

Conducts MedStar Diabetes Boot Camp visit one and visit two follows the patient until s/he is transferred to the Virtual Clinic uses MedStar Diabetes Medication Algorithm to perform shared decision making and to collaborate with Boot Camp NPs in the development of a diabetes medication plan that is patient centric. Licenses and Certifications REG DIET - Dietitian - Registered Valid license based on location of practice as a Registered Dietitian (must be registered by the Commission on Dietetic Registration).

5 days ago

Customer Service Associate Wawa, Inc.

Grasonville, MD

$15.50–$19.25 / hour

Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

4 days ago

Health Care Assistant Planned Parenthood of Metropolitan Washington, DC, Inc.

Washington, DC

Quick Apply

Display initiative in maintaining an attractive and impeccably clean clinic environment, including public restrooms, waiting areas, lab, exam rooms, and reception area. Ensure that informed consent including review of risk, benefits, and alternatives is obtained and all appropriate forms are completed and signed prior to the provision of any special services/procedures.

7 days ago

Field Diesel Mechanic - Customer Equipment United Rentals

Bladensburg, MD

$29.80–$44.65 / hour

As a Field Diesel Mechanic - Customer Equipment Solutions (Service Tech III - Field Service - CES), you'll use your skills to perform maintenance and repairs of complex equipment on customer owned equipment with limited or no supervision in a highly skilled, safe, and professional manner. Safe maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of customer equipment and tools while using a high degree of independent judgment.

20 days ago

Local Contract Critical Care Float RN - $44-51 per hour Medical Solutions

Washington, DC

$44–$51 / hour

Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and travel allied healthcare professionals include: Day One Medical, Dental, and Vision with low premiums.

3 days ago

Local Contract Critical Care Float RN - $46-54 per hour Medical Solutions

Washington, DC

$46–$54 / hour

3 days ago

Local Contract Critical Care Float RN - $43-51 per hour Medical Solutions

Washington, DC

$43–$51 / hour

3 days ago

CUSTOMER CARE SUPERVISOR (Customer Care Agent Supervisor) State of Maryland

Baltimore City, MD

Experience: Four years of customer service experience, including handling inquiries, resolving issues, and providing information in a call center environment, and one year of experience providing advice and guidance to staff in a team lead or supervisory role. All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud.

6 days ago

Digital Branch Customer Care Representative EagleBank

Bethesda, MD

$23.24–$33.44 / hour

The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.

7 days ago

Customer Care Program Manager II, Worldwide Grocery Stores (WWGS) Support Services Amazon.com Inc

Arlington, VA

Partners with cross-functional Team Members across store, region, and other relevant groups, to ensure effective understanding and response to customer inquiries and concerns. Responsible for serving as subject matter expert on assigned areas of Customer Care support for phone, email, social care and other customer-facing channels.

8 days ago

Customer Care Manager Monumental Markets

Calverton, MD

Full time
Quick Apply

Partner closely with Delivery and Equipment Service teams to assign cases promptly, monitor progress, remove obstacles, and achieve customer service-level agreement (SLA) commitments. Analyze customer feedback and case data to identify recurring service issues, repeat equipment failures, and process gaps; communicate findings and recommended corrective actions to leadership and operations.

14 days ago

Customer Care & Lead Conversion Specialist BURIC HEATING AND AIR CONDITIONING

Columbia, MD

$48,000–$75,000 / year
Full time

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Booking inbound direct leads (Angi leads, yelp leads, etc): bonus based off booking percentage.

28 days ago

Customer Care Manager - State Farm Agent Team Member Anthony Lutsik - State Farm Agent

Arlington, VA

Full time

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

30+ days ago

Energy Advisor - Customer Care Agent (Remote) AdNet AccountNet, Inc.

BALTIMORE, MD

Remote

Job Description: Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. This is an exciting opportunity to support commercial and residential energy programs while providing excellent service to program participants.

30+ days ago

Energy Advisor - Customer Care Agent AdNet AccountNet, Inc.

BALTIMORE, MD

$16–$16.50

Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. We blend the best in people with the ongoing demands of the workplace by providing high-quality teams and subject matter experts.

30+ days ago

Remote Customer Care Representative Hopesglobalgetaways

Bel Air, Maryland

Remote

In this role, you will assist clients with vacation-related questions, research available options, help coordinate requested services, and provide consistent support throughout the planning process. This position is well suited for individuals who enjoy helping customers, staying organized, solving routine issues, and communicating clearly in a virtual environment.

4 days ago

Customer Care Representative - State Farm Agent Team Member Carrie Skinner State Farm

Columbia, MD

$42,000–$52,000 / year

Carrie Skinner State Farm is hiring a Customer Care Representative in Columbia, MD who truly enjoys helping people — answering questions, solving problems, and making sure every customer feels taken care of. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies.

7 days ago

Customer Care Rep 1 FB Topco Inc

Washington, WA

$24–$28.85 / hour

Customer Care Reps are responsible for supporting our customer base and providing prompt responses to inquiries related to our products, services, free resources, content, technological applications, account management, etc. CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation.

14 days ago

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Customer Care Jobs in Baltimore, MD

Customer Service Representative Contract - Contract TalentBurst, Inc.

Call Center Representative TriSource

Diabetes Care/Ed Specialist Registered Dietitian MedStar Health

Customer Service Associate Wawa, Inc.

Health Care Assistant Planned Parenthood of Metropolitan Washington, DC, Inc.

Field Diesel Mechanic - Customer Equipment United Rentals

Local Contract Critical Care Float RN - $44-51 per hour Medical Solutions

Local Contract Critical Care Float RN - $46-54 per hour Medical Solutions

Local Contract Critical Care Float RN - $43-51 per hour Medical Solutions

CUSTOMER CARE SUPERVISOR (Customer Care Agent Supervisor) State of Maryland

Digital Branch Customer Care Representative EagleBank

Customer Care Program Manager II, Worldwide Grocery Stores (WWGS) Support Services Amazon.com Inc

Customer Care Manager Monumental Markets

Customer Care & Lead Conversion Specialist BURIC HEATING AND AIR CONDITIONING

Customer Care Manager - State Farm Agent Team Member Anthony Lutsik - State Farm Agent

Energy Advisor - Customer Care Agent (Remote) AdNet AccountNet, Inc.

Energy Advisor - Customer Care Agent AdNet AccountNet, Inc.

Remote Customer Care Representative Hopesglobalgetaways

Customer Care Representative - State Farm Agent Team Member Carrie Skinner State Farm

Customer Care Rep 1 FB Topco Inc

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