Live-In Supported Living Provider

Position Summary The Live-In Supported Living Provider supports adults with intellectual and developmental disabilities in a shared apartment and nearby residential units. The employee helps residents build daily living skills, maintain a clean and healthy home, prepare meals, attend appointments, and participate in community life. Support is individualized to each resident's needs, goals, choices, and approved service plan. The role includes daily resident support and required overnight presence during assigned coverage periods. The service model requires availability across all seven days of the week, with defined relief coverage, time off, and emergency arrangements planned in advance. Living Arrangement and Provided Benefits A personal bedroom in an on-site apartment is provided at no cost to the employee. The employee shares the apartment's common living areas with one person they support and also supports assigned residents in up to two adjacent units. Utilities and three meals per day are provided at no cost to the employee. The employee is responsible for preparing three daily meals for the individuals they support and themself. Respect the resident's privacy, personal space, property, choices, and use of the shared home. Maintain appropriate professional boundaries while living and working in the same setting. Meals and Household Routines Plan and cook breakfast, lunch, and dinner each day; involve residents in meal planning and preparation to the extent they choose and are able. Follow food-safety practices and each resident's documented dietary needs. Help plan grocery purchases, shop for food and household supplies, store items safely, and clean the kitchen and dining areas after meals. Follow approved purchasing and expense procedures. Teach, encourage, and assist with basic cleaning, laundry, organization, waste disposal, and routine care of dwellings. Model healthy habits and complete assistance needed to keep the homes sanitary and safe. Identify and report repair needs and safety hazards. Assist with basic dwelling upkeep within training and authorization; refer specialized repairs to the appropriate personnel. Individual Support and Community Access Provide prompts, coaching, supervision, and hands-on assistance appropriate to each resident's service plan. Encourage independence rather than routinely completing tasks a resident can safely do with support. Assist with grocery shopping, errands, appointment scheduling and attendance, and other everyday life tasks. Coordinate transportation and accompany or transport residents as assigned and authorized. Help residents access medical, dental, and other appointments. Communicate relevant observations and follow-up needs to the supervisor and authorized care team without making clinical decisions. Support personal hygiene, grooming, appropriate clothing, safe routines, and other daily living skills as required by individual needs and plans. Assist with medication-related tasks only when assigned, trained, and authorized under applicable requirements and organization procedures. Support residents' relationships, employment, volunteer activities, recreation, and community participation. Respect individual cultural, personal, and spiritual preferences without imposing the employee's own beliefs. Schedule and Overnight Response Provide day-to-day support and availability seven days per week under the approved staffing and coverage plan, except during designated relief periods, approved time off, or other applicable leave or accommodation. Remain on site overnight during assigned overnight coverage and be reachable and able to respond when an assigned resident needs assistance. Follow the established escalation procedure when needs exceed the employee's role or capacity. Coordinate community outings, appointments, and any other absence with the supervisor so support remains available to all assigned residents, including those in adjacent units. Accurately record work performed, overnight interruptions, and required response time using the organization's approved timekeeping process. Housing, salary, or the ability to sleep does not by itself determine whether time is compensable. CTO and Relief Coverage Coordinate scheduled CTO and planned absences with the supervisor in advance. Before leaving an active coverage assignment, provide a clear handoff and ordinarily remain on site until designated relief arrives and assumes responsibility. The supervisor coordinates relief and resolves any gap in coverage. For personal illness or a medical emergency, remain on site while relief is arranged when safe and medically feasible. This expectation does not require delaying urgent medical care, remaining in an unsafe situation, or working contrary to an approved accommodation or legally protected leave. Follow emergency procedures when immediate assistance is needed. Any on-site stay during scheduled CTO is permitted. The employee acknowledges that while staying on-site during scheduled CTO, they are prohibited from performing duties on behalf of Protected Harbor Inc. Any acts performed during these periods are that of their own will and will not receive additional compensation. The employee should refer residents to the designated relief staff if asked for assistance. Safety Communication and Documentation Recognize and promptly report changes in resident needs, safety concerns, incidents, and suspected abuse, neglect, or exploitation through required reporting channels. Obtain emergency assistance when appropriate. Follow individualized support and emergency plans, participate in required safety training and drills, and maintain required certifications. Complete accurate service documentation, including all digital and physical logs, within required timeframes. Communicate resident needs, appointments, medication-related instructions, outstanding tasks, and important changes during each handoff. Protect confidential information and follow applicable privacy requirements. Maintain professional communication with residents, coworkers, families, and authorized service providers. Bring concerns and requests outside the role's authority to the supervisor. Perform other related duties consistent with the role, training, and applicable requirements.