Living Room FT Crisis Specialist/Case Manager

 

Under the assigned supervisor, the Living Room Program Crisis Specialist/Case Manager provides on-site crisis intervention, case management, counseling, or mental health services to adults in accordance with the agency's policies and program guidelines. The Crisis Specialist/Case Manager works to alleviate or stabilize mental health and behavioral health symptoms in referred clients that impair their ability to adjust to home, community integration, or maintain living stability. Services are provided to individuals in crisis on a 24/7/365 basis inside the Living Room location.



Essential Duties and Responsibilities
 

Qualifications

Education: BS/BA degree in a human service-related field
Experience: 1- 3 or more years related experience, preferred
Other: Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance


Required Skills

1. Proficient computer skills in a Microsoft Suite environment and adaptive skills to expand software application skills as necessary.
2. Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines.
3. Ability to function well in a team environment.
4. Ability to demonstrate project management, analytical, and presentation skills.
5. Resourceful in researching issues and developing solutions with minimal supervision.
6. Excellent interpersonal and effective communication skills (verbal, written, active listening).
7. Demonstrated ability to build professional relationships.
8. Demonstrated problem-solving techniques.
9. Ability to exercise discretion and ensure confidentiality.