LMS Administrator Recruiter IV

Join Our Dynamic Team as an Online Learning Specialist in Boston, MA

Are you passionate about digital learning and eager to make a significant impact in a vibrant academic community? We're seeking an enthusiastic Online Learning Specialist to join our team in the heart of Boston, MA. This hybrid role offers the perfect blend of in-office collaboration and remote flexibility.

Position Overview

As an Online Learning Specialist, you'll play a crucial role in managing digital learning experiences that enhance skills, support technical development, and provide just-in-time resources. You will be the primary business owner for our learning management system (LMS), ensuring a seamless and engaging learner experience. Your responsibilities will include supporting the migration and implementation of our new LMS (Cornerstone Galaxy), project management, content uploading, and system troubleshooting.

Essential Functions

• Supports Learning Experience of LMS: Develop and update user-facing documentation and resources to support system implementation and change management (40%).
• Instructional Support, QA, & Course Repository Maintenance: Conduct QA checks to ensure course accessibility and functionality (30%).
• LMS System Integration & Migration: Assist in planning and coordinating the migration to the new LMS (20%).
• Assist on Help Desk Tickets for Tier 2 Support: Provide simple system troubleshooting (10%).

Requirements

• B.A./B.S. Degree
• 2-3 years of experience in administering an LMS and managing online learning programs (Cornerstone preferred)
• Proficiency in MS Tools, Word, Excel, PPT, Teams, SharePoint
• Experience in a large complex organization with multiple stakeholders

Preferences

• Experience in an institution of higher education is preferred, but not required.

Skills, Knowledge, and Abilities

• Proficiency in Learning Management Systems (Cornerstone platform preferred)
• Understanding of human-centered design principles and adult learning theory
• Strong project management skills
• Attention to detail and a solutions mindset
• Excellent customer service and communication skills
• Ability and willingness to learn

Ready to make a difference in the world of online learning? Apply now and become a key player in our innovative team!

Subject Line for Application: Application for Online Learning Specialist

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