Learning Management System (LMS) Administrator

Work Arrangement:

• 100% Remote
• If converted to a full-time employee, the individual must reside near an Osaic hub, preferably Atlanta, La Vista, or Scottsdale

• 8:00 AM - 5:00 PM (Local Time)

• Yes, there is potential for both extension and full-time conversion.

1. Hands-on experience with Learning Management Systems (LMS), specifically Cornerstone
2. Strong problem-solving abilities
3. Ability to identify and implement improvements to LMS processes and learning content

• Candidates without LMS experience will not be considered.

• High School Diploma or GED, provided the candidate meets the required experience qualifications.

• 4+ years of relevant LMS experience

• Cornerstone LMS
• Microsoft Copilot and other AI tools
• Microsoft Office Suite, with strong proficiency in Excel

• Two rounds of virtual interviews via Zoom:
  • Round 1: Hiring Manager Interview
  • Round 2: Team Panel Interview

Job Description:
The Learning Management System (LMS) Administrator role provides leadership and talent development solutions in support of *** business strategies and training needs. This includes simple to complex solutions to support our Learning Corner (Cornerstone) training system.

The LMS Administrator is the technical expert and system administrator who oversees system upgrades and translating stakeholder needs into training system requirements. Ideally, the individual needs strong consultative abilities, is proactive in getting stakeholders involved, adaptable and able to pivot quickly, and tailors training solutions to various audiences.

Duties will include all or a subset of these activities: needs assessment, instructional design, development, implementation planning, delivery/facilitation, and evaluation.

Key Responsibilities:

A successful candidate:

• Leads the design, testing, implementation, integration, and company LMS (Cornerstone) administration.

• Manages LMS data and ensures it is accurate and accessible.

• Oversees LMS customizations to meet stakeholder(s) and user needs.

• Develops tailored reports both proactively and reactively, based on internal requests.

• Collaborates with the HR team and cross-functional internal/external training stakeholders.

• Manages system updates, bug fixes, and/or any other maintenance activities.

• Communicates maintenance and downtime to appropriate internal stakeholders.

• Applies principles of adult learning to determine the appropriate modality for learning delivery.

• Strong problem-solving and critical-thinking skills, with the ability to investigate unfamiliar issues, analyze information from multiple sources, identify root causes, and determine practical solutions.

• Gathers data to draw conclusions and make appropriate adjustments/recommendations.

• Builds and maintains solid working relationships with executives and internal stakeholders.

• Manages vendor (Cornerstone) relations and performs other duties as assigned.

• Manages course requests/intakes, defines Learning Corner processes, and handles relevant troubleshooting.

• Implement and manage future migration projects.

Bring Your Enthusiasm and Expertise!

• This individual must possess excellent interpersonal, communication, and client management skills while displaying the highest degree of integrity in implementing the industry's best practices (learning systems).
• The ideal candidate will be detail-oriented, organized, creative, proactive, and understand the urgency and confidentiality of the training function.

Required Qualifications and Skills

The individual must thrive in dynamic and fast-paced environments and have:

• 4-year degree in HR, Instructional Design, or related field and/or equivalent work experience.

• 3+ years' experience with learning management system (LMS) administration. Experience with Cornerstone a plus!

• Uses business knowledge, innovative thinking, consulting skills, and sound judgment for solving problems or the pursuit of business opportunities.

• Considers the ultimate impact of decisions and actions on internal and external customers.

• Champions change and innovates training solutions to support employee/leader development.