Loan Officer
Compass Pointe Consulting is seeking an experienced Loan Officer to guide new-home purchasers through the mortgage process, from prequalification and application through approval and settlement. The Loan Officer positions are located in Baltimore, MD; Fairfax, VA; Frederick, MD; Roanoke, VA; and Pittsburgh, PA
The Loan Officer will serve as the customer’s primary mortgage contact, review financing options, prepare loan applications, and help resolve qualification or credit challenges. This position also works closely with homebuilding sales teams, processors, underwriters, and closing personnel to provide a smooth customer experience and support community sales goals.
This is an on-site position based in community model homes and mortgage offices.
Primary Responsibilities
Prequalify prospective homebuyers and review available financing options
Guide customers through loan application, approval, and settlement
Originate accurate loan applications with all required supporting documentation
Maintain regular contact with borrowers and internal business partners
Provide loan-status updates and address questions throughout the process
Assist credit-challenged buyers with strategies to improve their eligibility
Maintain knowledge of conventional, government, state housing, and broker loan programs
Partner with homebuilding sales teams to support monthly sales and settlement goals
Educate sales representatives on lending changes and new mortgage products
Deliver strong customer service while meeting production and performance goals
Ensure all origination activities comply with licensing and regulatory requirements
Qualifications
Must meet all applicable national and state mortgage licensing requirements
At least two years of mortgage-lending experience with conventional and government loans
Strong knowledge of Fannie Mae, FHA, and state housing programs
Proven consultative sales and relationship-building skills
Excellent customer service and communication abilities
Strong organization, attention to detail, and follow-through
Ability to manage multiple customers, deadlines, and loan applications
Four-year college degree preferred